Jiffy Lube

4.4
449 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHOENIX. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7836 W Lower Buckeye Rd, Phoenix, AZ
85043, United States

Hours

Reviews

4.4
449 reviews
5 stars
338
4 stars
48
3 stars
14
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the service quality, highlighting professionalism, attention to detail, and friendly staff.

Efficiency

Many reviews noted quick and efficient service, although some customers experienced longer wait times than expected.

Customer Service

Overall, customer service was frequently described as excellent, with staff being polite, courteous, and helpful.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling it was too high compared to competitors.

Communication Issues

A few reviews mentioned poor communication regarding service times and issues with vehicle maintenance.
  • CC
    Carmen Carmona
    2 days ago
    5.0
    Everything went well. The extras are to expensive air filters for one
  • AM
    Anthony Menge
    5 days ago
    5.0
    I was very impressed,especially with Donald and the young mqn working the pit. The service was above and beyond, best oil change and service i ever had...and im 60+...so i am very pleased!.
  • TL
    TIMOTHY robison (Landunder)
    Nov 13, 2025
    5.0
    Manger was nice not busy got another item done when ask that this place was great
  • SF
    Shania Franklin
    Nov 10, 2025
    1.0
    Poor customer service. Have been a customer for a long while, an employee I’ve never seen before had an awful attitude, so much for respecting returning customers, will not be back. Had made me wait HOURS longer than the time I was told, had to use my car for a quick moment (less than 30 minutes), came back and they were quick to help out a customer that just got there. Great customer service. Applause.
  • MM
    Mike Munoz
    Nov 3, 2025
    1.0
    My daughter took her car to Jiffy Lube for a routine oil change. They told her the oil filter cap was cracked and said they didn’t have the correct filter, but went ahead and changed the oil anyway. I bought a new cap and checked it myself — there was nothing wrong with the old one. They also claimed the battery was going bad, but it’s only two months old and tested perfectly fine. Honesty matters, especially when dealing with younger customers.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service