Jiffy Lube

4.4
463 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHOENIX. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7836 W Lower Buckeye Rd, Phoenix, AZ
85043, United States

Hours

Reviews

4.4
463 reviews
5 stars
351
4 stars
49
3 stars
14
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the quick, professional, and friendly service, with several noting the attention to detail and thorough explanations provided by staff.

Customer Experience

While most reviews highlighted positive interactions with staff, some customers reported poor experiences due to unprofessional attitudes and long wait times.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices for services, feeling that costs were too high compared to competitors.

Management Praise

The manager received consistent commendations for being helpful, professional, and attentive, contributing positively to the overall customer experience.
  • SL
    Savannah Lowery
    Jan 5, 2026
    1.0
    Waited 45 minutes and didn't even get my service done. No one gave me a time frame and they spent the whole 45 minutes on the same 2 cars. If you're doing an entire repair on a car, at least let your customers know instead of letting them sit there for almost an hour. Waste of time. Edit: As stated above I left after waiting for 45 minutes and not being acknowledged and got my car serviced elsewhere. Bad customer service.
  • LR
    Lizette Roman
    Jan 5, 2026
    5.0
    Service was quick and I was in and out prior to starting my workday. I am very satisfied with the service. Thank you!
  • AB
    Ana Banuelos
    Jan 4, 2026
    5.0
    Drove a bit ways to get my oil changed and I'm so glad I did! Mr. Donald was so welcoming and friendly! He took care of all my vehicle needs and was very nice to suggest/offer me other services I should also mention that he had me in and out in under 30 minutes! I will definitely be coming back here to see Donald, his customer service and fast service will have me back in no time.
  • ML
    manuel leyva
    Dec 20, 2025
    4.0
    Came out this morning after doing oil change yesterday Saturday the 20th & my driveway is full of oil . My undercarriage if full of oil. Not happy. Will be going back Monday.! Update , got it all cleaned up and manager was really nice.
  • SK
    Steve Koz
    Dec 16, 2025
    5.0
    I had a great experience. I was in an out with a simple oil change in under 30 minutes. I normally change my own oil because its so easy but I was under a time crunch today and they came through for me. I appreciate the service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service