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Jiffy Lube

4.4
(716 reviews)

Business Details

9010 W Thomas Rd, Phoenix, AZ
85037, United States
(623) 877-5600
https://www.jiffylube.com/locations/az/phoenix/3191

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHOENIX. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
9010 W Thomas Rd, Phoenix, AZ
85037, United States

Hours

Reviews

4.4
716 reviews
5 stars
541
4 stars
72
3 stars
21
2 stars
21
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to explain services clearly.

Speed of Service

Numerous reviews noted the quick turnaround time for oil changes and other services, with many customers appreciating the efficiency.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, such as not resetting oil change reminders or rude interactions with staff.

Professionalism

Several reviews mentioned the professionalism of the staff, with specific employees being recognized for their knowledge and courteous behavior.

Upselling Concerns

A few customers expressed dissatisfaction with perceived upselling tactics and the availability of certain services or products.
  • TB
    Tiffany Black
    1 day ago
    5.0
    They were awesome and it didn't take them long to do the oil change 🥰
  • DD
    Daniel
    3 days ago
    5.0
    Service was quick and painless allowed me to bring my own filter and oil
  • CL
    Carlos López
    4 days ago
    5.0
    Oil change needed, friendly staff. I did let them know I have a breathalyzer in my car so I have to be there to turn on the car on which made it a cool experience for both me and the staff hahahahaa they were amazed by the breathalyzer.
  • CO
    Christiana Ogbanga
    6 days ago
    2.0
    The guy didn't reset it so l will know when next to change the oil. When I came to pick up my car, l paid him and he never told me he had difficulty restarting the oil garage. When I started my car it still showed the oil needed change, l went back to tell him to come and reset it that when he told me that he tried 5times and it will not set.he said something in the dashboard was broken. I told him it works but he was urging with me and that was not appropriate. I just returned from madias where I have to pay for them to reset it.
  • RJ
    Robert Monsevais Jr
    Feb 18, 2026
    5.0
    The manager Allen was courteous and upfront with everything that was being done. I was in and out in less than 30 minutes. Great service!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

Jiffy Lube partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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