Jiffy Lube

4.3
382 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHOENIX. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4848 E Warner Rd, Phoenix, AZ
85044, United States

Hours

Reviews

4.3
382 reviews
5 stars
272
4 stars
39
3 stars
13
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers reported a mix of excellent and poor service experiences, with some praising the professionalism and efficiency of the staff, while others expressed concerns about rushed or incomplete work.

Customer Service

Many reviews highlighted friendly and helpful staff, particularly praising managers for their attentiveness and willingness to explain services.

Speed of Service

Customers frequently noted the quick turnaround for oil changes and other services, with several mentioning being in and out in under 15 minutes.

Communication Issues

Some customers experienced poor communication regarding service availability and pricing, leading to frustration and wasted time.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about service quality, including allegations of incomplete work and lack of follow-up on issues.
  • CS
    Chelle Simpson
    Nov 7, 2025
    5.0
    Respectfully staff, great job
  • JF
    Josiah Faucher
    Oct 28, 2025
    5.0
    Quick and easy
  • LE
    LaDonna Edison
    Oct 24, 2025
    5.0
    They took me as a customer 55 mins before closing time. When a different location didnt the day before
  • SC
    steven colter
    Oct 22, 2025
    4.0
    Work was great but the Asst. Manager did not speak very well about a different Jiffy Lube that is actually really good. I came to them because the other Jiffy Lube was seriously busy‼️👍🏾
  • DR
    Deborah Rothstein
    Oct 19, 2025
    1.0
    Let’s just say my visit to Jiffy Lube was… an experience. The two techs, Brian and Kolby, didn’t exactly inspire confidence in what they were doing under the hood of my truck. I’m honestly hoping everything’s still where it should be—say a little prayer for my Tacoma. 🙏

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service