Jiffy Lube

4.4
686 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Phoenix. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2921 N 32nd St, Phoenix, AZ
85018, United States

Hours

Reviews

4.4
686 reviews
5 stars
522
4 stars
70
3 stars
18
2 stars
14
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the professionalism and efficiency of the staff, while others noted issues with service execution and customer care.

Speed of Service

Many reviews highlighted quick service, with several customers being in and out in under 30 minutes, although some experienced longer than expected wait times.

Customer Service

Feedback varied, with some customers appreciating friendly and helpful staff, while others reported rude interactions and a lack of attentiveness.

Pricing Transparency

Several customers expressed concerns about unexpected charges and upselling, while others appreciated the fair pricing and lack of pressure to purchase additional services.

Cleanliness

Multiple reviews mentioned cleanliness issues in the waiting area and service bays, indicating a need for improvement in this area.
  • VB
    Valerie Butler
    1 day ago
    5.0
    Customer service is awesome... they check all four tires made sure we're good.. friendly guys there.. yay!! ELI AND SERGIO WERE VERY FRIENDLY AND HELPFUL..
  • ML
    Madelyn Lydon
    3 days ago
    5.0
    The mechanic was very knowledgeable about my car and was clear with the services that would be provided along with the pricing. Will come back again!
  • AJ
    Andre Jackson
    6 days ago
    5.0
    Great efficient service in a timely manner
  • RN
    Reyna Nava
    Nov 12, 2025
    5.0
    I love going there.. They very fast and professional..The employees always seem to enjoy there job.. I have always gone to different jiffy lube but that is my favorite location.
  • KH
    Kelly High
    Oct 26, 2025
    1.0
    Came in with car close to overheating due to low coolant. Needed oil change and coolant along with other typical fluids topped off. On the way home the car began to overheat again and when I checked, the coolant was still completely empty. They never filled it.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service