Jiffy Lube

4.6
645 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Phoenix. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4944 E Bell Road, Phoenix, AZ
85254, United States

Hours

Reviews

4.6
645 reviews
5 stars
561
4 stars
28
3 stars
9
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, polite, and helpful, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers reporting being in and out in under 15-30 minutes.

Honesty

Several customers appreciated the transparent pricing and lack of upselling, with many feeling that the service was honest and straightforward.

Overall Experience

The majority of reviews reflected a positive overall experience, with customers expressing satisfaction and a willingness to return for future services.
  • HW
    Hutton Wachtler
    3 days ago
    5.0
    I had a great experience at this Jiffy Lube today! It was super fast, they had my information saved from another location and everyone was very friendly and knowledgeable. I was informed that there were two things wrong with my car and told one of them could be taken care of there but did not feel pressured to do so at all, even when I said I had a car guy already. Would definitely come to this location again.
  • SR
    Shadow Ross
    Jan 5, 2026
    5.0
    I've been taking my car(s) to jiffy lube for the path 6 years. Service has always been excellent. And I've been blessed to work with the same person each and every time
  • MW
    Marilyn Wright
    Dec 30, 2025
    1.0
    No one there to perform oil change at 32nd and Thunderbird. They told me to go to Jiffy Lube at Bell and Tatum which I did. They did not have the correct part so told me to go back Friday. Very unhappy with service at both Jiffy Lubes.
  • CD
    Corey Donick
    Dec 26, 2025
    5.0
    The guys were so professional and so honest. They explained everything that they were doing or needed to be done. Absolutely no pressure whatsoever. David was excellent.
  • LP
    Linda Pershall
    Dec 23, 2025
    5.0
    The most helpful and polite help I’ve ever experienced at a Jiffy Lube! They took the time to show me what was wrong with my car. Even though they were not able to fix it they actually walked me next door to a place that could fix it!! My car is getting fixed on Christian Eve thanks to Jiffy Lube folks! They deserve a raise. Thank you!!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service