Jiffy Lube

4.6
614 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Phoenix. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4944 E Bell Road, Phoenix, AZ
85254, United States

Hours

Reviews

4.6
614 reviews
5 stars
531
4 stars
28
3 stars
9
2 stars
8
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, professional, and helpful, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick service, with oil changes often completed in under 30 minutes.

Honesty

Customers appreciate the lack of upselling and the honest assessments of vehicle needs.

Professionalism

The team is noted for their professionalism and thoroughness in service.

Repeat Business

Numerous customers express loyalty, indicating they return regularly due to positive experiences.
  • TL
    Tom Lindsey
    4 days ago
    5.0
    Very courteous service manager. Super knowledgeable and explained all services provided and performed on my vehicle. He’s been there many years which is why I always come back. Highly recommend this location to others.
  • TC
    Ted Coe
    Nov 13, 2025
    1.0
    Loved the quick service, but didn't understand why the report/receipt claimed my car had a cracked windshield when it didn't. I even asked to have the crack pointed out, and the manager tried very hard to find even a tiny, microscopic pit (as from dust). There aren't *any* chips in the windshield, let alone a crack. Seems fishy to me that they felt the need to say that, enough so that I won't return.
  • RC
    Ric Compton
    Nov 13, 2025
    1.0
    Called to get a price. Was 50% more than I paid last year. Questioned her, she said I probably had a coupon. I asked if there were coupons and she said I don’t know, you have to look, in a very rude tone. Got a price from Sun Devil right next door, very professional and was $50 less. Jiffy Lube just lost ALL my business, on 4 cars.
  • GP
    Gretel Petrie
    Nov 13, 2025
    5.0
    Truly had no idea getting my oil changed could be so easy and fast. Thanks to Tiana and the team for getting me in and out, explaining my options, and even cleaning my windshield! 10/10 very happy with the service, I will be back in 5k miles!
  • TK
    Tetyana Klymenko
    Oct 30, 2025
    2.0
    Got an oil change, unfortunately they failed to complete the “full service” part. Tire pressure was not filled up, I asked before leaving if it was done and they said yes. Came home and noticed they were still low, checked the pressure and it was still below the recommended amount. Also windshield was not cleaned. Pretty disappointed in the service today, haven’t had this problem in the several years I’ve been coming here for my oil changes.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service