Jiffy Lube

4.3
642 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Phoenix. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1645 N 51st Ave, Phoenix, AZ
85035, United States

Hours

Reviews

4.3
642 reviews
5 stars
456
4 stars
78
3 stars
19
2 stars
19
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful.

Service Speed

Many reviews highlighted the quick service, with several customers noting they were in and out in a timely manner.

Quality of Work

While most feedback was positive regarding the quality of service, there were a few instances of mistakes, such as improper installation of parts.

Communication

Several customers appreciated the transparency about pricing and services, although there were complaints about lack of communication in some cases.

Cleanliness

The facility was generally described as clean and well-maintained, contributing to a positive customer experience.
  • KG
    Kevin Guerra
    4 days ago
    5.0
    Genial , Gracias por todo
  • DS
    Darlene Sharp
    6 days ago
    5.0
    They were professional and did a great job!
  • DL
    Denise Lujan
    Nov 5, 2025
    1.0
    Took my car for a simple oil change my car messed up the same day I called the store and the manager Ryan answered. He came to my house looked at my car and told me that he was very sorry that they in fact did not do the oil change on vehicle mind you I paid for the oil change tho so that alone FRAUD because why did they charge me for something they didn’t do now my car won’t start my car broke down on me and they are refusing to fix it..
  • JA
    Jarely Alvarez
    Oct 20, 2025
    5.0
    Excelente servicio, muy amables
  • MM
    mama Muratalla
    Oct 11, 2025
    5.0
    Went in today with my check engine light on. The men were super nice and informative on when my car needed. Most importantly they were very honest on what needed to be done ASAP and what could wait. For a woman going in not really knowing what to expect, I felt very comfortable and trusting.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service