Japanese Automotive

4.7
176 reviews

About

Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning ServiceOil Change Service Station
At Japanese Automotive, we are happy to offer complete auto repair and maintenance services for all imported and domestic makes and models. Consider us your go-to car repair shop for all your maintenance and repair needs! Equipped with the latest diagnostic technology, our team can quickly and accurately diagnose any issues with your vehicle at an affordable price. We are a family-owned and operated auto repair shop in Phoenix, AZ that continues to provide exceptional service to customers throughout the valley after 25 years in business.

Location

Japanese Automotive
6511 N 27th Ave, Phoenix, AZ
85017, United States

Hours

Reviews

4.7
176 reviews
5 stars
154
4 stars
6
3 stars
7
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful nature of the staff, particularly the owner, Don.

Trustworthiness

Many reviews highlighted the honesty and integrity of the shop, with customers feeling confident in the recommendations and repairs made.

Quality of Work

The quality of repairs was frequently commended, with several customers noting successful resolutions to complex issues that other shops could not fix.

Pricing

Customers appreciated the fair and reasonable pricing, often noting that the costs were lower than competitors.

Efficiency

The shop was recognized for quick turnaround times on repairs and services, with many customers reporting fast service.
  • LA
    Laurel A
    Nov 13, 2025
    5.0
    Please everyone come see Doan at Japanese Automotive!! I've dealt with really bad auto shops and experiences throughout the valley and Japanese Automotive is the first place where the prices were reasonable and the service is worth it. Doan is amazing, showing me and explaining why I needed a particular repair and explained thoroughly why I needed the replacement. Then the service was fast to the point I was truly shocked! I'm so thankful I found this spot because it has revived my older car to the point where it feels brand new. Japanese Automotive has earned my loyalty for life and this is the only auto shop that I will bring my car. Ladies! If you feel taken advantage of and feel like you're being played with at certain auto shops, come here and you'll see a big difference in service and prices. Please support Doan and give him the customer base he truly deserves!! Thank you Doan for all you do!!
  • FG
    Franklin Garcia
    Nov 10, 2025
    5.0
    An excellent and honest auto shop! Don was great, he won't take advantage of the situation, he give you honest service!
  • EJ
    Erin Johnson
    Nov 4, 2025
    5.0
    They were very up front and honest. They did great work and very fast. Will definitely come back. Also will recommend to friends and family
  • JK
    Jim Kelly
    Oct 31, 2025
    5.0
    Long time Family business....They do it right the first time. No upselling. Just great honest people. Busy place, still have time to care about your vehicle...$
  • SS
    Sam Sonnah
    Oct 24, 2025
    5.0
    I've been a customer to Japanese automotive for 16 years, they always treat me right and fix my car in the best ways, this is the auto shop that never fails me and will always be my go to mechanic. Thank you Doan for always doing a great job. From, Sam

Frequently Asked Questions About Japanese Automotive

What types of vehicles does Japanese Automotive service?

Japanese Automotive offers complete auto repair and maintenance services for all imported and domestic makes and models.

What are the business hours for Japanese Automotive?

Japanese Automotive is open Monday through Friday from 8:00 AM to 5:30 PM and is closed on Saturdays and Sundays.