Many customers praised the friendly and helpful staff, noting their professionalism and willingness to explain services without pressure.
Honesty
Several reviews highlighted the honesty of the technicians, who provided recommendations without upselling unnecessary services.
Efficiency
Customers frequently mentioned quick service times, with many being in and out within 15-30 minutes.
Mixed Experiences
While many had positive experiences, some customers reported issues with upselling and dissatisfaction with service quality, particularly regarding repairs.
Cleanliness
The facility was noted for being clean and well-organized, contributing to a pleasant waiting experience.
JB
Jon Bird
Oct 30, 2025
1.0
I no longer trust this place. I brought my company vehicle here for an oil change. When I was talking to the employee who took down my information and was trying to upsale me on synthetic oil, I told him standard oil was fine but asked him to fill up my windshield wiper fluid because the car was notifying me that it was low. He said they would do that.
After the car was done, the same guy came into the waiting room and called me up to the counter. I walked up, and he gave me my total. Before I even began to pay I asked him if they took care of the wiper fluid, and he looked me dead in the eye and told me that they did, and that if I was still seeing the warning on the dash that it was probably a bad sensor. I thanked him, paid and left.
The notification never went away and week later the wipers stoped spraying because they had finally ran out. That's when I filled it up myself. The car took a whole gallon of fluid.
They never filled it up, and then they blatantly lied to my face about it. On top of all that they reinforced the lie by telling me that it was probably a sensor issue.
If they are willing to blatantly lie about something so easily verifiable, they are going to lie about the things that you can't easily check. It makes me wonder if they even changed the oil or filter...
I do NOT recommend this place, and as soon as I bring this issue up to my manager, my company will likely no longer being our fleet of vehicles here. I refuse to do business with a company that I can't trust, especially when the work performed can't be easily verified.
SP
Sandra Potres
Oct 26, 2025
5.0
The guy that helped me was super nice and honest. I went there for an oil change and he inspected everything and gave me recommendations but didn’t force to get a service I didn’t want .
RO
Ronald Van Oost
Oct 18, 2025
5.0
Great service from the whole team at grease Monkey. I had them do some mechanical work in addition to the oil changes they do for me. Very fair prices and very honest.
KC
Kit Cosmic
Oct 15, 2025
5.0
The guys here are awesome! There was hardly any wait time whenever I stopped by, and they were very transparent about explaining the process and what to expect moving forward. I'll definitely be coming back for tune-ups!
LB
Lucas Biggs
Oct 4, 2025
1.0
they never texted us when our car was done and they made us sit in the office waiting to pay for 20 minutes while employees were standing around in the garage. I even said something to them and I still waited for 10 minutes after. Also they offered us a few extra services that we didn’t take cus we couldn’t afford. They told us our license plate light was out so they could charge us extra. So after we left we just went and bought the light ourselves so i could change it. Turns out that they lied about that so they could just try and get us to spend more money. Our license plate light was good. And it’s not like it could have been a mistake on their end. It’s wild to me that people do stuff like that for an extra 20 dollars.
What services does Grease Monkey at 1730 West Bell Rd offer?
Grease Monkey provides oil changes and various vehicle maintenance services to keep your car running smoothly.
What are the operating hours of Grease Monkey in Phoenix, AZ?
Grease Monkey is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays.
Where is Grease Monkey located in Phoenix?
Grease Monkey is located at 1730 West Bell Rd, Phoenix, AZ 85023, USA.
How can I contact Grease Monkey in Phoenix?
You can contact Grease Monkey by phone at +1 602-548-1194.
Where can I find more information or book services online for Grease Monkey in Phoenix?
Visit their website at https://www.greasemonkey.com/locations/az/phoenix/1730-west-bell-rd for more information and online booking.
What are some nearby restaurants to Grease Monkey at 1730 West Bell Rd?
Nearby restaurants include Creations in Cuisine Catering, Pork On A Fork Catering, EM's Cookies, Jack in the Box, Amelio's Pizza and More, Blaze, Wing Junkeez, Stan's European Deli, and Stanley's Home Made Sausage Company.
Are there any automotive-related services near Grease Monkey?
Yes, nearby automotive services include Autotint for tinting needs and Mr. Tint And Detail for window tinting and detailing services.
What entertainment options are close to Grease Monkey in Phoenix?
For entertainment, you can visit Post Time Sports Bar, Finishline Sports Bar, or Finish Line Bar, all located near Grease Monkey.
Can I visit Grease Monkey and then access financial services nearby?
Yes, nearby financial services include CASH 1 Loans, Chase Bank, Western Union, LibertyX Bitcoin ATM, and Liberty Tax Service, making it convenient to manage your finances around your vehicle service visit.