Welcome to Flying J Travel Center in Phoenix, AZ!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Customers expressed frustration over the lack of available parking, particularly for vans and box trucks, with many reporting being asked to leave despite having paid for parking.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their helpfulness, others were described as rude and unprofessional.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the restrooms and shower facilities, with reports of dirty conditions and long wait times.
Management Policies
Many customers criticized the business's new policies regarding parking and shower access, feeling that they prioritize profit over the needs of truck drivers.
Security Concerns
Several reviews mentioned aggressive security practices, with guards reportedly harassing customers and enforcing policies inconsistently.
MM
meeky04
Nov 15, 2025
1.0
I pulled here to park and get some rest overnight because I drive otr. I got woke up at 4am to the security officer banging on my door saying there's no overnight parking and that I had to move. I sat there a good while before pulling off no one left but me. When did certain location stop having overnight parking and why was i the only one bothered.
RS
Ruslan Shchehlov
Nov 11, 2025
1.0
Very unprofessional and unfriendly!!! I was banned from parking overnight in an empty car parking, but when I moved to the truck parking and wanted to buy a reserve spot (there were 10 free spots according to the Pilot application), I was denied....because I don't have a diesel truck! I was on a 36 ft Freightliner motorhome!!! By the way, this is my job (driveway), it’s a commercial trip, not a vacation. I usually fuel up in the morning but I wouldn't want to leave a dollar at this location.
AO
Abdukadir Osman
Nov 10, 2025
1.0
All the parking is reserved and the free parking they makes a shop which called southern tire American truck is done for free parking to rest have terrible for long time and no body care it
AB
alex bailey
Nov 6, 2025
1.0
Terrible experience at this pilot 611. Was forced to leave after a shower fueling and purchase of other items. Expedited drivers avoid this place the security duchess TO DOUBLE D. Todd has a no business as security.
ZZ
ZEPRAT GERNODT (ZEPRATGERNODT)
Nov 3, 2025
5.0
November 2, 2025
2:10 pm
Service here is pretty good, this includes pasta visits as well.
I usually just come to clean my windshield when I’m in the area. The squeegees are usually in good shape and the buckets are filled with fresh cleaning solutions.
The paper towel dispensers could probably be checked on more frequently but that’s a minor issue.
Great location overall.
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services are available at Flying J Travel Center in Phoenix, AZ?
Flying J Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and a drivers lounge.
Are showers available at this Flying J location?
Showers are available, but please use the store locator tool at https://locations.pilotflyingj.com/search to confirm availability and pricing at specific locations.
What payment methods does this location accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Is overnight parking offered at the Phoenix Flying J Travel Center?
Yes, overnight parking is available. For specific parking rules, please contact the store directly.
Does this location have a CAT scale for trucks?
Yes, all Flying J locations, including this Phoenix travel center, have CAT scales.
Are there food options such as restaurants or cafes nearby?
Yes, nearby are Denny's, Jack in the Box, Philly Steaks & Burgers Co., Dunkin', Ono Hawaiian BBQ, and Starbucks offering a variety of dining options.
How can the nearby Pilot Travel Centers help me when visiting the Phoenix Flying J?
Nearby Pilot Travel Centers provide additional fueling, parking, and convenience services, offering more options for travelers and professional drivers.
Are there automotive services close to Flying J Travel Center Phoenix?
Yes, nearby automotive services include TA Travel Center for truck repair, Danny's Big Rig Resort with a car wash and hotel, and Cobblestone Auto Spa for car washes.
Does the Phoenix Flying J offer mobile app features?
Yes, the Pilot app offers mobile fueling, online ordering, and daily offers to save money on the road.
Can I send money nearby when visiting this Flying J Travel Center?
Yes, Western Union is nearby, providing money transfer services accessible to customers visiting the area.