Enterprise Rent-A-Car

Reviews

• CW

  Cynthia Warren

  5 days ago
  5.0
  Multiple experiences patronizing this location have always been outstanding !!
• PS

  Paul- Certified Search Pro (Local Google Search)

  Dec 31, 2025
  5.0
  5-Star Google Review for Enterprise Rent-A-Car - Phoenix Deer Valley Outstanding Service at Enterprise Deer Valley – Best Rental Experience Ever! ★★★★★ I recently had a 17-day rental at the Enterprise Rent-A-Car location in Phoenix Deer Valley while my own vehicle was being evaluated for an insurance claim after an accident. From start to finish, this was hands-down the best experience I’ve ever had with Enterprise – and I’ve rented from them many times before. A huge shoutout to Stephen Adelman, who went above and beyond to assist me. He patiently allowed me to test drive four different vehicles to find the perfect replacement for the car I lost, ensuring it met my needs exactly. When an issue arose with the third vehicle, Stephen resolved it quickly and professionally, without any hassle. As someone who previously owned a rental car franchise in the North Seattle area, I truly understand the value of exceptional customer service and keeping clients satisfied. Stephen and his highly capable staff exemplified professionalism, courtesy, and a genuine willingness to accommodate every step of the way. They made me feel valued and supported during a stressful time. I’ve always viewed Enterprise as the big giant in the industry – reliable but sometimes impersonal. This location shattered that perception. In my humble opinion, the Phoenix Deer Valley branch is the best rental car location in the country. (For context, I’m the founder of “Local/ Certified Search Pro” with over 15 million views on my Google profile – I don’t leave reviews lightly!) Highly recommend this location to anyone in the Phoenix area. Thank you, Stephen and the Enterprise team!
• BK

  Brock Kasnick

  Dec 30, 2025
  5.0
  I have used the Deer Valley store with great success. The pricing is reasonable. Their staff is excellent at making sure you are satisfied! Oscar and Dylan were helpful. Well done!
• MK

  M. K.

  Dec 8, 2025
  5.0
  Coming here was my first time ever renting a car and I could not be more pleased with the experience. All associates were friendly and prompt. I scheduled online but checked in/out in-person. The time difference between online check in and in-person check in probably isn't much different because the employees were so efficient in-person. The vehicle they provided was clean and a pleasure to drive. The price was very fair too. I actually chose coming here over renting via Turo because it was cheaper and it was less confusing to figure out if my insurance covered me in a rental vs. using Turo. I am very happy with my experience here and will most certainly use this location for future rental needs.
• GK

  Gikou Kaji

  Dec 6, 2025
  1.0
  The car rental company here contacted me when I needed a tow truck, but nothing came after I had it for 5 hours. He told me about upgrading the vehicle, but when I told him that there was no target car, he suggested that there might be an airport store, but he didn't check the inventory or share the information. I went to the airport store, but because the information was not shared, I was forced to explain the same thing many times. I don't know if the quality is poor as a store or as a company. I don't have anything because I'm going to turn what I'm saying.

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