Enterprise employee helping Enterprise car rental customer roadside in the rain

Brand Certified

Enterprise Rent-A-Car

4.4

(720 reviews)

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Business Details

2810 E Bell Rd, Phoenix, AZ

85032, United States

(602) 485-7735

https://www.enterprise.com/en/car-rental/locations/us/az/phoenix-28th-bell-50k1.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car

Need a rental car in Phoenix, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 28th & Bell location today.

Location

Enterprise Rent-A-Car

2810 E Bell Rd, Phoenix, AZ

85032, United States

Get Directions

Hours

Monday7:30 AM - 5:30 PM

Tuesday7:30 AM - 5:30 PM

Wednesday7:30 AM - 5:30 PM

Thursday7:30 AM - 5:30 PM

Friday7:30 AM - 5:30 PM

Saturday8:00 AM - 12:00 PM

SundayClosed

Reviews

4.4

720 reviews

5 stars

534

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, indicating a need for better quality control in the fleet.

Rental Process

Many customers found the rental process to be quick and efficient, with easy pick-up and drop-off experiences.

Inconsistency

Some customers reported inconsistent information regarding rental pricing and availability, leading to frustration.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall experiences and indicated they would return.

JJ
JoAnn
Feb 22, 2026
5.0
Love this Enterprise on Bell road! Always helpful workers and clean cars. Will be back!
CS
Carol Stevens-Gobillard
Feb 5, 2026
5.0
The Enterprise store at 28th St and Bell in Phoenix is and always has been the best. The staff there is always polite, charming and very professional.
KS
Kenneth Stephens
Jan 29, 2026
1.0
The associates at this location provided inconsistent and inaccurate information regarding rental pricing on multiple occasions. As a result, I cannot recommend this location.
DG
David Galindo
Jan 28, 2026
5.0
The staff were very helpful. I appreciated that i was able to leave the car at the body shop where my car was at and they were able to pick it up from there. Truly customer focused.
AC
Anna Cius
Jan 12, 2026
5.0
I dropped off my rental today after having it for 3 weeks or so. I originally wanted to drop it off on Saturday but location closed at 12. Josh helped me out with the drop off and was more than understanding of my situation. This location has extremely well customer service. If I ever need a rental I will definitely come back to this location!

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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