Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Phoenix, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Mountain Village location today.
Location
Hours
Reviews
4.2
324 reviews
5 stars
232
4 stars
30
3 stars
11
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like Joseph, Sean, and Katie.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and miscommunication regarding vehicle types.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting fast check-in and check-out experiences.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances.
Cleanliness and Vehicle Quality
Feedback on vehicle cleanliness was mixed, with some customers reporting clean cars while others noted issues with dirty vehicles.
- JJJeremiaah JujDec 17, 20255.0Great customer service
- RDRochelle DavenportDec 3, 20255.0Reserve Checkin Inspect your Rental Pay Let's Go.....Just that simple.
- DGDaniel GalavizSep 28, 20251.0I made my appointment and all the paperwork online only to arrive and receive the car. When I got to the office, the lady at the counter helped me very reluctantly and told me that I didn't have an appointment or anything. I showed her my appointment number and she told me that yes, it already appeared but that they couldn't rent me the car because my license wasn't valid, but on their website it is valid. In the end, I just wasted my time.
- AWAmanda WittenAug 19, 20255.0Great customer service with no hassle. It only took a couple minutes to pickup a rental booked by my insurace and was just as quick to return. Enterprise staff made the process a stress-free experience.
- MAMichelle AccocellaAug 13, 20255.0Honestly the best rental car experience I’ve ever had. Josh and Christian were very kind, professional and helpful. My car was just what I needed and I would definitely rent from here again.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Phoenix offer?
Enterprise Rent-A-Car in Phoenix offers a wide range of vehicle rentals including cars, vans, and luxury vehicles, with flexible rental options and airport pick-up service.
What are the operating hours for Enterprise Rent-A-Car at South Mountain Village?
The South Mountain Village location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Phoenix?
Enterprise Rent-A-Car is located at 4121 S Central Ave, Phoenix, AZ 85040, USA.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at their website https://www.enterprise.com/en/car-rental-locations/us/az/phoenix-south-mountain-village-5057.html or visit http://enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car in Phoenix?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car in Phoenix offer any discounts?
Yes, there are discounts available for active military members.
What language is primarily spoken at this Enterprise Rent-A-Car location?
English is the primary language spoken at this location.
Which nearby places can I visit for coffee or a meal around Enterprise Rent-A-Car in Phoenix?
Nearby you can visit Dos Bros Coffee for a coffee break, El Nuevo Taquito for Mexican cuisine, and Pete's Fish & Chips for seafood and fast food.
Are there any automotive-related services close to Enterprise Rent-A-Car in Phoenix?
Yes, nearby automotive services include Tony's Window Tinting for tinting and auto glass, Innovation Auto Specialists Collision Division for repairs and customization, and Latin Mufflers and Auto Service for body work.
What local stores and amenities are available near Enterprise Rent-A-Car for shopping or financial services?
Nearby you can find Bank of America Financial Center for banking, Broadway Central Hardware for supplies, and Botas Juarez Western Wear for clothing and shoes.