Brand Certified
Enterprise Rent-A-Car
4.3(465 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
4931 E McDowell Rd, Phoenix, AZ
85008, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(602) 381-7267
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/az/phoenix-e-mcdowell-rd-5051.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Phoenix, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Mcdowell Road location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
465 reviews
5 stars
337
4 stars
46
3 stars
14
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Jack, Kamari, and Valerie for their exceptional service.
Rental Experience
Overall, customers reported a smooth and hassle-free rental process, with quick check-in and check-out times, and a variety of vehicle options available.
Mixed Reviews
While many had positive experiences, some customers reported issues with vehicle availability, miscommunication, and unsatisfactory handling of complaints, indicating inconsistency in service.
Location Preference
Customers preferred this location over airport rentals due to better pricing and convenience, highlighting the ease of access and friendly atmosphere.
- AUA Google User5 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- JHJamal HFeb 20, 20265.0When we arrive at the rental location Makayla and Jack gave us a nice greeting. They gave news that they were waiting for cars and there would be a wait. They kept us updated and call other locations. They found a compact car in which I declined. Throughout the whole process they didn’t stress with a lobby of people waiting for cars. I would’ve. Even though there was a wait we had a pleasant experience with Jack and Makayla. Thanks for the great service. I will definitely rent from this location in the future.
- KSKristen SpagnuoloFeb 17, 20265.0This rental was better than I expected. The staff working there were very friendly and informative. Prices were so much cheaper than the airport. We took a Waymo from the airport to the enterprise location. I was surprised and thankful that they took us to the Sky Tram leaving. That was even more helpful. I highly recommend them and would use then again.
- CYChristopher YuntFeb 14, 20265.0FANTASTIC service! Our car was not ready- they had a delayed delivery of cars on a busy holiday weekend but they were extremely accommodating, reimbursed us for Ubers to get places while we were waiting. Very very friendly too. I was impressed!
- AWAlyanna WilliamsFeb 10, 20261.0Gave us a car that had a leak prior to even leaving the lot (caught it on video while scanning the car for damages and only realized it was caught on video later). We were put in an extremely dangerous situation with a HUGE engine oil leak on the highway. Also told us we were getting a "brand new car" meanwhile it had over 34,000 miles on it. And finally, we were assured that we would NOT be charged extra for returning the replacement car to the airport (because that's where we picked up the replacement) and now my card was just charged $78 for returning to a different location. Extremely disappointed in Enterprise and especially this location.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Phoenix, AZ?
Enterprise Rent-A-Car in Phoenix is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is the Enterprise Rent-A-Car location in Phoenix located?
The Enterprise Rent-A-Car is located at 4931 E McDowell Rd, Phoenix, AZ 85008, USA.
What types of vehicles and services does Enterprise Rent-A-Car offer at the East McDowell Road location?
They offer a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick up services.
Can I make a reservation online for a rental car at the Enterprise Rent-A-Car Phoenix location?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/az/phoenix-e-mcdowell-rd-5051.html
What payment options are accepted at Enterprise Rent-A-Car in Phoenix?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rental rates and discounts for active military personnel.
What language is primarily spoken at the Enterprise Rent-A-Car Phoenix location?
English is the primary language spoken at this location.
What nearby automotive services are around Enterprise Rent-A-Car for vehicle repair or maintenance?
Nearby automotive services include All European Advantage, Royal Car Care, and Richards Auto Clinic which can help with car repairs and body work if needed.
Are there any nearby florists close to Enterprise Rent-A-Car for customers who might need flowers?
Yes, Phoenix Flower Shops and Downs Wholesale Florist are nearby for floral needs and party supplies, convenient for customers visiting the rental location.
What other services or businesses are close to Enterprise Rent-A-Car that customers might find helpful?
Customers can find services such as credit counseling at Approved Credit Restoration, electronics at Digital Home Lifestyles, and healthcare at Terros Health nearby.
Brand Certified Facts from Enterprise Rent-A-Car
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