Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Phoenix, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Mcdowell Road location today.
Location
Hours
Reviews
4.3
454 reviews
5 stars
329
4 stars
46
3 stars
14
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting individuals like Jack, Kamari, and Valerie.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding unprofessional behavior, reservation issues, and lack of accountability from management.
Convenience
Customers appreciated the location's convenience compared to airport rentals, noting quick service and ease of pick-up and drop-off.
Vehicle Quality
Feedback on vehicle quality was mixed, with some customers receiving well-maintained cars while others reported issues with cleanliness and condition.
- CCchris chaney5 days ago5.0The staff here is incredible! 100% 5 star service everytime. Renting a car is typically one of those mundane tasks that’s just a part of our lives sometimes but they make it a cool and positive experience. They’re friendly without it feeling forced or in-genuine. They’re professional but still maintain a casual way about themselves. When it’s busy, there’s no feelings of panic or chaos. They have created an environment that you look forward to returning to. Thanks guys!!!
- RDRiyaz DeshmukhJan 4, 20265.0Have rented from this location multiple times over the past 8-9 years on every trip to Phoenix. No matter who the manager or staff is, they have always been pleasant, accommodating and professional. Could not ask for anything more really.
- MKMichael KellyJan 2, 20265.0Jack Jurgens is much appreciated in his professionalism and "can do" attitude at the Enterprise Rental Car office near the Phoenix Airport. He had to balance several customers simultaneously on a holiday week and did it quite well. He is a very good communicator and manager. I've been a long time customer with other rental car companies and very much appreciate Enterprise's personal, businesslike approach. Thank you,
- ASAnn ScottDec 26, 20255.0In general, I prefer Enterprise to the other rental companies. However, this location always provides the best service from an incredibly professional, yet personal, staff. Jack & Roy were outstanding during my recent to Arizona. Roy took the time to familiarize me with all functions of the vehicle & help me connect to android auto to make navigation easier. Being able to fly into Phoenix; spend the night in a conveniently located hotel & be picked up by Enterprise to obtain the rental car is so much easier & more pleasant than using the rental facility (it is a nightmare) at the airport. Keep up the great work!!!!!
- BIBassam IDec 21, 20251.0Not satisfied
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Phoenix, AZ?
Enterprise Rent-A-Car in Phoenix is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is the Enterprise Rent-A-Car location in Phoenix located?
The Enterprise Rent-A-Car is located at 4931 E McDowell Rd, Phoenix, AZ 85008, USA.
What types of vehicles and services does Enterprise Rent-A-Car offer at the East McDowell Road location?
They offer a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options and airport pick up services.
Can I make a reservation online for a rental car at the Enterprise Rent-A-Car Phoenix location?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/az/phoenix-e-mcdowell-rd-5051.html
What payment options are accepted at Enterprise Rent-A-Car in Phoenix?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rental rates and discounts for active military personnel.
What language is primarily spoken at the Enterprise Rent-A-Car Phoenix location?
English is the primary language spoken at this location.
What nearby automotive services are around Enterprise Rent-A-Car for vehicle repair or maintenance?
Nearby automotive services include All European Advantage, Royal Car Care, and Richards Auto Clinic which can help with car repairs and body work if needed.
Are there any nearby florists close to Enterprise Rent-A-Car for customers who might need flowers?
Yes, Phoenix Flower Shops and Downs Wholesale Florist are nearby for floral needs and party supplies, convenient for customers visiting the rental location.
What other services or businesses are close to Enterprise Rent-A-Car that customers might find helpful?
Customers can find services such as credit counseling at Approved Credit Restoration, electronics at Digital Home Lifestyles, and healthcare at Terros Health nearby.