Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Phoenix today.
Location
Hours
Reviews
4.8
1,345 reviews
5 stars
1,207
4 stars
58
3 stars20
2 stars9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, particularly highlighting Hector and Robert for their exceptional service.
Honesty and Integrity
Many reviews emphasized the honesty of the staff, with customers appreciating that they were not pushed into unnecessary repairs and received transparent explanations about their vehicle's needs.
Efficiency
The business received positive feedback for quick service and timely repairs, with several customers noting that their vehicles were serviced promptly.
Overall Experience
Most customers reported a positive overall experience, expressing satisfaction with the quality of work and the welcoming atmosphere of the shop.
Concerns
A few reviews raised concerns about specific service issues, including a negative experience related to a brake job that led to safety concerns.
- TBTyson BrewsterJan 5, 20265.0Came in today to get a coolant flush done on my 2014 ford focus st, Hector had me in and out in no time. Great doing buisness here!
- JVJames VannewJan 2, 20265.0Brakes Plus is an honest and dependable shop, especially this location led by Hector. I’ve been coming here for over 10 years and have always received outstanding service at fair prices. From brake work to fluid flushes, they clearly explain what’s needed now and what can wait—no pressure, no upselling. It’s a place you can truly trust with your car. Highly recommend — 5 stars ⭐⭐⭐⭐⭐
- MMMarshai MarksJan 2, 20265.0Came here after a horrible experience with a mechanic who lied about what he did and did not do to my car. I was only working with a certain amount of money and Hector the store manager helped me out in an immense way! Will definitely be coming here from now on!
- EVEva VracarDec 19, 20255.0I came in fully suspecting brake or motor mount issues. They did a thorough inspection and even test drove it, and told me nothing needs repaired /nothing broken but may need new motor mount in near future. I really appreciated their integrity, honesty, and hospitality! I believe it was the manager who worked with me. I will definitely be back whenever I have car issues in the future! Greatly appreciate them.
- BDBrylee DeanDec 11, 20255.0The team here is absolutely fantastic. Robert is mainly who took care of me, but every single person here is so compassionate and kind. I mean that. I had my car towed here after it broke down on the side of the highway. They took my car in and diagnosed it the best that they could, and although my car is not able to be fixed, I am forever grateful for their knowledge, expertise, advice, and wealth of compassion for my circumstances. They did their absolute best and tried everything they could. If anyone employee of this shop reads this, from the bottom of my heart, thank you. Really, I cannot thank you enough. If a manager or owner reads this, thank you as well. Your employees deserve a raise. And to anyone debating on whether or not to bring your car here, I cannot recommend this location enough.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Phoenix offer?
Brakes Plus in Phoenix offers a wide range of auto repair and maintenance services including wheel alignment, brakes, oil changes, suspension, batteries, wiper blades, inspections, air conditioning services, and more.
What are the operating hours of Brakes Plus in Phoenix?
Brakes Plus in Phoenix is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays.
Where is Brakes Plus located in Phoenix?
Brakes Plus is located at 7715 W Lower Buckeye Rd, Phoenix, AZ 85043.
How can I make a reservation or appointment at Brakes Plus in Phoenix?
You can make a reservation at Brakes Plus in Phoenix through their website at https://www.brakesplus.com/stores/phoenix/az/0208.
What payment options are accepted at Brakes Plus in Phoenix?
Brakes Plus in Phoenix accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.
Is Brakes Plus open on major holidays?
No, Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
What nearby dining options are available near Brakes Plus at 7715 W Lower Buckeye Rd?
Nearby dining options include Del Taco, Silva's Grill N Still, Las Tres Patrancas, Domino's Pizza, Panda Express, La Hefa Cerveceria Y Botanas, China Buffet, Arby's, Pizza Patron, and Subway, which provide a variety of fast food, Mexican, pizza, Chinese, and sandwich selections.
Are there any nearby automotive or repair-related businesses close to Brakes Plus?
Yes, AutoZone is located nearby, offering automotive parts and accessories, which can be convenient for customers needing parts or further auto repair services.
What are some nearby services or amenities customers might find convenient when visiting Brakes Plus?
Nearby services include The Riley Apartments for housing, IHP Chiropractic for health care, CheckSmart for financial services, Sally Beauty for retail shopping, and T-Mobile for mobile phone accessories, providing convenience for various customer needs before or after a visit to Brakes Plus.
How can customers contact Brakes Plus in Phoenix?
Customers can contact Brakes Plus in Phoenix by calling +1 623-772-0777.