Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Phoenix today.
Location
Hours
Reviews
4.8
1,225 reviews
5 stars
1,117
4 stars
35
3 stars6
2 stars18
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with particular mentions of manager Jose Mendoza and team members like Uri and Louie.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers noting same-day service and minimal wait times.
Honesty and Transparency
Customers appreciated the honest communication regarding pricing and services, with several reviews mentioning that the staff did not upsell unnecessary services.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance performed on their vehicles, often noting that their cars were running well after service.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding pricing discrepancies and service quality, indicating some inconsistency in customer satisfaction.
- CCColin Cajthaml3 days ago5.0Great service. Went in for an alignment for my car and they said it would take 30-60 mins. I got picked up and went down the road and not even 20 mins later it was done. The car drives great. They even gave me a coupon. They did a really great job.
- OMOliver MorrisJan 4, 20265.0I have taken my truck here twice once for an alignment and once to get a larger transmission pan installed so I can tow larger loads. Jose the store manager knows his stuff and they do good work and have fair prices. I took my sons vehicle in recently and he diagnosed and addressed a minor electrical issue and only charged me $15. Fair prices, good work, knowledgeable. Brakes plus does more than brakes, consider them for any vehicle issues.
- RWRichael WilsonJan 3, 20265.0Best services ever! I asked if I need brakes they checked them and said everything looks good! They greeted me with a smile and gave a good price for my needs. Thanks Mack, you rock! 🥰🥰
- KAKatavia A.Dec 31, 20255.0The store manager Jose Mendoza was so friendly and very helpful when it came to replacing the brakes on our Kia Soul. I will definitely be coming back to continue the maintenance on our vechiles. Appreciate it!
- RTRaymond TaylorDec 29, 20255.0In a world where it’s damn near impossible to find good and honest customer service at car shops i am so grateful that this location exists. My vehicle has been through some mess and they literally saved me from a spiral of financial issues that other locations tried to pointlessly charge me for. I’ve been with them ever since.
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Phoenix offer?
Brakes Plus offers wheel alignment, brakes, oil change, suspension, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, and more.
What are the operating hours of Brakes Plus in Phoenix?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Is Brakes Plus in Phoenix open on holidays?
No, Brakes Plus is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus in Phoenix located?
It is located at 15635 S 48th St, Phoenix, AZ 85048, United States.
What payment methods does Brakes Plus accept?
Brakes Plus accepts American Express, Cash, Discover, Financing options, Mastercard, and Visa.
How can I book a service appointment with Brakes Plus in Phoenix?
You can make a reservation online through their website: https://www.brakesplus.com/stores/phoenix/az/0202/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0202
Are there any places for automotive services near Brakes Plus in Phoenix?
Yes, nearby automotive service locations include Take 5 Oil Change, Discount Tire, and Clean & Neat Mobile Auto Detailing, which can be convenient for additional car maintenance or tire needs.
What nearby places can I visit for food around Brakes Plus?
Near Brakes Plus, you can visit Hong Kong Gourmet Buffet for Chinese food, Tacos Calafia for tacos, Bell' Italia Pizzeria for Italian pizza, Brazilian Bull Steakhouse for Brazilian cuisine, Popeyes Louisiana Kitchen for chicken, Wendy's for fast food, and Sweet Magnolia Smokehouse for barbecue.
Are there fitness or recreational facilities near Brakes Plus in Phoenix?
Yes, Tru2u Fitness is a nearby fitness and sports venue where customers can go for exercise before or after visiting Brakes Plus.
What are some nearby beauty and personal care options near Brakes Plus?
Nearby options include Legend Nails (nail salon), Blanca Luna Hair Stylist, John’s Cutting Edge Barber Shop, Hair Art by Martha, The Salon Spot, and Fahrenheit Tanning, offering various beauty and grooming services.