Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Phoenix today.
Location
Hours
Reviews
4.7
1,125 reviews
5 stars
998
4 stars
43
3 stars15
2 stars14
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Armando and his team received numerous praises for their exceptional customer service, being described as friendly, helpful, and knowledgeable.
Trustworthiness
Many customers highlighted the honesty and transparency of the service, with several mentioning that they were not upsold unnecessary services.
Efficiency
Customers frequently noted the quick turnaround times for services, with many expressing satisfaction with the speed of service.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences related to service delays and communication issues.
- SLShemaiah Lacey3 days ago3.0The work is god but every time I’ve got service in the past they’ve given me an inspection report. I saw it on the counter when the guy was checking me out but when I looked in the envelope they gave it wasn’t there. I called and asked for it and they said they don’t give those anymore which is odd because I rely on those to know what’s going on with my car. I probably won’t be back because I’d rather get my car serviced and get the report. Other places still give them so I don’t see why they don’t especially when I say it on the counter at check out.
- DCDennis Connell6 days ago5.0Great experience today. Got my vehicle serviced. Oil chg etc. no pressure to do more stuff. Extra shout out to Levi who took the time to show me how to use the features in my auto
- LLLinda LeisnerJan 3, 20265.0I want to Thank Armando Medina and Antonio for taking care of me today. Armando took the time to thoroughly explain all procedures needing to be done. They were friendly, knowledgeable and an asset to your team there at brakes plus (35th Ave & Union Hills) I'll definitely be back! Thankyou for the EXCEPTIONAL Service!
- DMDeborah MylesDec 30, 20255.0This visit was a second opinion for needing brakes. He sat down with me and explained everything in detail. Gave a quote. Trust and integrity. I will use this location for car needs. God Bless.
- GRGary RacerDec 22, 20251.0Does not accept coupons 1 day after it came in mail. Had their address on it. Manager of store was extremely arrogant called corporate and they could care less. Definitely into false advertising
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Phoenix offer?
Brakes Plus offers services including wheel alignment, brakes, oil changes, suspension, state inspections, batteries, wiper blades, vehicle maintenance, air conditioning services, and more.
What are the operating hours of Brakes Plus in Phoenix?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Where is Brakes Plus located in Phoenix?
You can find Brakes Plus at 18415 N 35th Ave, Phoenix, AZ 85053, USA.
Which payment methods are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing, Mastercard, and Visa for payments.
How can I book an appointment at Brakes Plus Phoenix?
You can schedule a service appointment online through their reservation website at https://www.brakesplus.com/stores/phoenix/az/0211/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0211.
Does Brakes Plus Phoenix have any specials or promotions?
Brakes Plus offers specials such as $99 brake specials and various brake and oil change specials.
What nearby dining options are available close to Brakes Plus Phoenix?
Nearby dining options include Loving Hut (vegetarian restaurant), Wing Boss (restaurant), Eh Güey Tacos (Mexican restaurant), and Hungry Howie's Pizza, convenient for grabbing a meal before or after your visit.
Are there convenient places to get gas or car wash near Brakes Plus?
Yes, Circle K and ExtraMile provide gas stations and car wash services near Brakes Plus, making it easy to fuel up or wash your vehicle during your visit.
Where can I find financial or currency exchange services near Brakes Plus?
Nearby financial services include Western Union for money transfers and Bitcoin Depot and LibertyX Bitcoin ATM for currency exchange and ATM services.
What other automotive services are close to Brakes Plus Phoenix?
Other nearby automotive service locations include Goodyear Auto Service, Fletcher's Tire And Auto, and Firestone Complete Auto Care, providing additional options for tire and auto repair needs.