Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Phoenix today.
Location
Hours
Reviews
4.7
999 reviews
5 stars
906
4 stars
19
3 stars10
2 stars11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly John and Tony, for their friendly, helpful, and honest service.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers noting that their vehicles were serviced faster than expected.
Honesty
Numerous customers appreciated the transparency regarding repairs and costs, with many stating they felt no pressure to purchase unnecessary services.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers expressing satisfaction with the outcomes of their services.
Long-term Relationships
Several customers mentioned being repeat clients, indicating a strong trust in the business over the years.
- NNNonya3 days ago5.0John G was so helpful and informative!! also charismatic and funny! wonderful customer service, as my dad usually takes my car in for me i usually feel like the stereotypical woman who knows nothing of cars, but john made me feel comfortable and was so helpful! thank you so much john!!
- EBEmma Bequette5 days ago5.0Could not recommend this place enough! Tony was absolutely amazing. It is very obvious that he truly cares about his customers! Thank you, Tony!
- VFVeronica FloresNov 13, 20255.0I've been going to this brakes plus for almost as long as I've been driving! Always great service, the guys here are respectful and knowledgeable
- MHMarina HolstNov 13, 20255.0Tony and John were great. Told them what was wrong with my car and the fixed the issues. Prices and customer service are great. Highly recommend!
- KWKristin WilliamsonNov 8, 20255.0Got a second opinion on my brakes. Tony gave me the same measurements as the dealership and did not rec replacement at this time based on how my car was driving. Plus I’ve had no issues with grinding or squeaking. I was so appreciative of his honesty, deferring the work until it was indicated. I will definitely schedule my brake job with these guys in a month, simply because of their sheer honesty and work ethics. Thank you Tony!
Frequently Asked Questions About Brakes Plus
What types of auto services does Brakes Plus in Phoenix offer?
Brakes Plus in Phoenix offers a wide range of auto services including brakes, oil changes, wheel alignment, suspension, batteries, wiper blades, state inspections, and more.
What are the operating hours of Brakes Plus at 17249 N Tatum Blvd, Phoenix?
Brakes Plus is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Phoenix?
Brakes Plus is located at 17249 N Tatum Blvd, Phoenix, AZ 85032, United States.
Does Brakes Plus in Phoenix accept credit cards and financing options?
Yes, Brakes Plus accepts American Express, Discover, Mastercard, Visa, cash payments, and also offers financing options.
How can I schedule an appointment at the Brakes Plus Phoenix location?
You can schedule an appointment online through their reservation page at https://www.brakesplus.com/stores/phoenix/az/0210/?utm_source=yext&utm_medium=organic&utm_campaign=gmb&storenum=0210.
What popular automotive-related stores are near Brakes Plus in Phoenix?
Nearby automotive-related stores include O'Reilly Auto Parts for car parts, Big Brand Tire and Service for tires, and Mitch's Econo Lube for oil changes and tune-ups, which can be convenient for additional car needs before or after visiting Brakes Plus.
Are there any convenient grocery stores close to Brakes Plus for quick errands?
Yes, Fry's Food Store and Fry's Food And Drug are nearby grocery stores where customers can shop for groceries before or after their visit to Brakes Plus.
What dining options are available near Brakes Plus in Phoenix?
There are several nearby dining options including SNOWFOX, a restaurant, and Salad and Go, a fast food salad bar, perfect for grabbing a meal around your car service appointment.
Is public transportation or other services near Brakes Plus to assist customers?
While specific public transit information is not listed, nearby services such as KeyMe Locksmiths and Coinme are available, and customers might find nearby accommodation at Sonterra Apartments helpful if staying overnight in the area.
What is the philosophy or approach of Brakes Plus towards customer service?
Brakes Plus focuses on building strong relationships with customers, vendors, and employees by installing quality products with world-class service at a great price.