Business Details
About
Trailer DealerTrailer Repair ShopHorse Trailer DealerTrailer ManufacturerTrailer Supply StoreUtility Trailer Dealer
Big Tex Trailer World is Phoenix, AZ source for all trailer needs. We offer a vast selection of top brands like Big Tex, CM, and more, tailored to your needs. Our reliable service department, staffed by experts, and extensive in-stock parts inventory ensure we cater efficiently to every trailer need. We're more than a retailer; we're Phoenix, AZ trusted trailer partner, committed to delivering the best trailer solutions
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
746 reviews
5 stars
689
4 stars
20
3 stars4
2 stars5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly Isaac and Robert, while some reported negative experiences with office staff.
Product Quality
Customers generally expressed satisfaction with the quality of the trailers and parts offered by Big Tex.
Sales Experience
Several reviews highlighted smooth and efficient purchasing processes, with specific mentions of staff being informative and accommodating.
Mixed Feedback
While many reviews were positive, there were notable complaints regarding poor customer service experiences and communication issues.
- TPTim PappasDec 31, 20255.0Purchased multiple trailers from this company and happy with them!
- RCRonald ClenneyDec 17, 20255.0Josh did a great job! Excellent job
- BBBrandonDec 4, 20255.0Great service here. Bought my trailer years ago from them and they still help me with it all the time. Good guys to deal with. Parts guy Isaac is very cool and easy to work with. If you need a trailer or parts, this is your place.
- KWKyle WilcockDec 2, 20255.0Isaac and the crew at BigTex are top notch and helped me out of a bind today! They went above and beyond in the customer service dept! I was over an hour away from home and didn’t have my key to unlock my trailer box. Isaac did some research and provided the key I needed to pick up my trailer. Literally saved me 2+ hours today. I will be back when it’s time for a new trailer. Thanks Isaac!
- SSStaff.Elizabeth SteinNov 24, 20255.0They were very helpful, answered all our questions and had the inventory we needed on hand. We drove out with our new trailer.
Frequently Asked Questions About Big Tex Trailer World - Phoenix
What types of trailers does Big Tex Trailer World - Phoenix offer?
Big Tex Trailer World offers a vast selection of trailers including those from top brands like Big Tex and CM, tailored to various needs such as utility and horse trailers.
What are the operating hours for Big Tex Trailer World - Phoenix?
The business operates Monday through Friday, from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does Big Tex Trailer World - Phoenix provide trailer repair services?
Yes, they have a reliable service department staffed by experts offering onsite trailer repair services.
Can customers purchase trailer parts at Big Tex Trailer World - Phoenix?
Yes, they maintain an extensive in-stock parts inventory to efficiently meet customers' trailer parts needs.
What payment methods are accepted at Big Tex Trailer World - Phoenix?
The business accepts credit cards, debit cards, and mobile NFC payments; it does not require cash-only payments.
Does Big Tex Trailer World - Phoenix offer delivery or pickup options?
Yes, they offer delivery, in-store shopping, in-store pickup, and curbside pickup services for customer convenience.
Is parking available onsite at Big Tex Trailer World - Phoenix?
Yes, onsite parking is available for customers visiting the location.
What nearby dining options are available near Big Tex Trailer World - Phoenix?
Whataburger, a fast-food burger restaurant, is nearby and could be a convenient dining option for customers before or after their visit.
Are there any nearby parks near Big Tex Trailer World - Phoenix for relaxation or recreation?
Yes, Coffelt Lamoreaux Park, Colter Park, and Alkire Park are nearby parks where customers can enjoy outdoor activities before or after their trailer needs.
What nearby automotive services are available near Big Tex Trailer World - Phoenix?
Nearby automotive services include Rivera's Auto Body Shop for repairs, Barnett's Towing for towing services, and WFX Mechanic Repair for machine work, offering comprehensive support for vehicle and trailer needs.