Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
543 reviews
5 stars
359
4 stars
91
3 stars
48
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were described as rude or unhelpful.
Employee Performance
Several employees, particularly Thomas and Miguel, were highlighted for their exceptional service and knowledge, while others, including management, received criticism for their attitude.
Store Management
Concerns were raised about the management's professionalism and responsiveness, with multiple reviews indicating a lack of accountability and poor customer interactions.
Product Availability
Customers experienced issues with product availability and incorrect items being provided, leading to frustration.
Store Hours
Complaints about the store closing early and not adhering to posted hours were noted, causing inconvenience for customers.
- NTNot Tyler1 day ago5.0Everyone in the store created a very welcoming environment, especially the main manager chuck.
- JBJohnny BylinaJan 5, 20265.0I needed to see if my battery was dead and Tyler was ready to go when I got here, tested the battery and saw it was bad, and set me up with a replacement! In and out in 5 minutes.
- JKjoe kerwinJan 5, 20261.0Tis website sucks.
- FBFlower BDec 11, 20251.0Chuck Is very rude, don’t understand his deal. He argued with customers in front of me, then got on me. His attitude is awful. Hopefully the manager reads this comment and has a talk with him.
- JAJoey AldredNov 24, 20255.0Thomas has great energy helped me quickly with no problems with my battery exchange and was very friendly very helpful overall. Give this man a raise!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Phoenix?
The store is open Monday through Friday from 7:00 AM to 9:00 PM, Saturdays from 7:00 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery?
Yes, this AutoZone offers both in-store pickup and same-day delivery services for your convenience.
What types of products can I purchase at AutoZone Auto Parts?
You can buy auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts in Phoenix located?
This AutoZone store is located at 2050 E Indian School Rd, Phoenix, AZ 85016, USA.
How can I contact AutoZone Auto Parts for customer service?
You can contact customer service by calling +1 602-337-9092 or emailing customer.service@autozone.com.
Does AutoZone offer any online shopping options?
Yes, you can shop AutoZone online or in-store by visiting their website at https://www.autozone.com/locations/az/phoenix/2050-e-indian-school-rd.html.
What are some nearby automotive-related businesses to AutoZone?
Nearby automotive-related businesses include Truckmasters Truck & Car Sales, another AutoZone location, Hays Radiator Service, Promo Auto Glass, and D CHOP SHOP auto body.
Are there any nearby places where I can get coffee or a quick snack before or after visiting AutoZone?
Yes, The Human Bean is a nearby coffee shop and cafe where you can enjoy coffee or a snack.
Can I find legal or professional services near AutoZone's Phoenix location?
Yes, several professional services such as Degnan Law Group, Davidson Belluso advertising agency, Sargon Law Group, and Bamford Reporting Services are located nearby.
Does AutoZone Auto Parts in Phoenix support major auto parts brands?
Yes, this store stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.