AutoZone Auto Parts

3.8
737 reviews
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Business Details

7330 W Indian School Rd, Phoenix, AZ
85033, United States
(623) 848-6696
https://www.autozone.com/locations/az/phoenix/7330-w-indian-school-rd.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Phoenix #2736 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (623) 848-6696.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7330 W Indian School Rd, Phoenix, AZ
85033, United States

Hours

Reviews

3.8
737 reviews
5 stars
373
4 stars
131
3 stars
82
2 stars
35
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and lacking empathy.

Staff Knowledge

While some customers praised knowledgeable staff, many reported instances of employees being unable to assist with basic inquiries or product searches.

Wait Times

Customers frequently complained about long wait times both in-store and on the phone, indicating a need for more staff.

Mixed Experiences

Some customers had positive experiences with specific employees, while others consistently reported negative interactions, suggesting inconsistency in service quality.
  • SP
    Salena Parrilla
    Dec 30, 2025
    1.0
    Went in there in the evening for a simple check engine light test. Every single employee stood around looking at us like we were In The wrong place because they could ding the multiple tester. After they suggested we go to another place we were getting in car guy ran out with the tester and handed it over didn’t help, walked away. We figured it out. We went back inside to get her diagnostic and the girl employee literally printed the paper pretty much threw it at us and said have a nice day and laughed with the other employees. Everyone in there needs a new job cuz they had no idea what they were doing Horrible horrible customer service .
  • JH
    Jose Hidalgo
    Dec 5, 2025
    1.0
    Terrible service. One of the employees completely lacked empathy. I bought a water hose, and the next day I went to return it because the hose was of terrible quality and kinked excessively. I only installed and removed it; it's obvious that water would have passed through it. It clearly looked unused, but she insinuated to my face that it looked like I had just taken it off and that it had water inside. Of course, it had water residue; I tested it! 🤨 She refused to refund my $50. I don't recommend the hose, and even less this store in this location.
  • BB
    Bill Bishop
    Nov 11, 2025
    5.0
    Very knowledgeable and friendly.
  • LA
    Luis a
    Nov 4, 2025
    1.0
    Mal servicio llame y alma contesto me puso en espera por mucho tiempo y finalmente tube que colgar.
  • JL
    John Lombardo
    Sep 14, 2025
    1.0
    They have someone else's name under my phone number!! No record of any of my purchases or warranties!! Could be time to take my business elsewhere. Been shopping here for years!! Not a happy camper. Called district manager. Let's see how that goes!
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Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Phoenix?

AutoZone Auto Parts is generally open Monday through Saturday from 7:00 AM to 11:00 PM, and on Sunday from 7:30 AM to 11:00 PM local Phoenix time.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for customers' convenience.