AutoZone Auto Parts

4.0
1247 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Phoenix #2732 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 244-2545.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2601 E McDowell Rd, Phoenix, AZ
85008, United States

Hours

Reviews

4.0
1,247 reviews
5 stars
726
4 stars
216
3 stars
100
2 stars
46
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.

Store Hours

Several reviews highlighted issues with the store's operating hours, including early closures and inconsistent information about when the store is open.

Staffing Issues

Customers frequently noted long wait times and understaffing, particularly during busy hours, leading to frustration.

Product Knowledge

While some employees were commended for their knowledge, others were criticized for providing incorrect information about products.

Cleanliness and Presentation

The store was generally described as clean and presentable, contributing positively to the shopping experience.
  • EM
    Eric Mercado
    2 days ago
    1.0
    Jeez what do you know, my issue was the same as many others, arrived at the store around 10:45 only to find it closed with the infamous "we're closed from 10:30-11:00 BS". The store did eventually reopen, at 11:15pm. We were lucky tonight, some nights they won't even bother. There have been tons of reviews reporting the same issue which they're getting a reply which apparently is auto-generated saying the same BS, apologizing, saying hours should be posted and adhered to, and that they'll look into. How many 1 star reviews saying the same thing is it going to require for someone from this company to give a crap and do something. Sadly, this situation and complaints about the employees isn't specific to this store, there are dozens of locations doing the same thing. Another HUGE offender of terrible service, filthy store, and employees making up their own hours and policies is the store on 59th and McDowell. That place is on another level though. Are these autozone stores corporations or franchised, meaning individual owners? I can't imagine a big brand like autozone being ok with this behavior and allowing it to continue for so long? So I hope they're franchise, which explains the inconsistencies among stores, if not, that's 10x worse and makes the brand look worse then what any of these terrible employees could ever do. Please save the auto-generated reply claiming to look into it, and just FINALLY DO IT.
  • MM
    Melissa Marchand
    Nov 15, 2025
    5.0
    I am correcting my prior review because I went back in today and was helped by a lady named mary and she was absolutely wonderful.She is the only reason we will return to that location. Thank you again mary you are awesome!
  • LL
    Lane
    Nov 11, 2025
    5.0
    Stopped by AutoZone today to grab some oil for my car . I wasn’t sure which type to get but staff helped me figure out the best oil for my car and explained why the others aren’t worth buying
  • FK
    Freddy Krueger
    Oct 28, 2025
    5.0
    muy buena atención de parte de comercial account..personal muy atento Salvador David. Navarrette.. Cesar de verian ascenderlos. jajajaja
  • BT
    Baby Trina
    Oct 16, 2025
    1.0
    I arrived at 11pm on October 15, 2025 to purchase a brake fluid cap. When I arrived there was a note on the door stating the store was doing an inventory reset 1030pm-11pm. The lady that was present when i arrived stated she had been waiting since approximately 1045pm to get in the store. When I noticed it was just past 11pm during my conversation I knocked to get someone's attention. When i finally got the attention of an associate just after 1105pm, she stated they were closed for the night then as I was preparing to leave another associate arrived smoking with food in hand. Online says this store is open until midnight but apparently the associates have blinders on when it comes to hours of operation or maintaining the standard they set with their note on the door. It's now 1125pm as i concluded my review so I can find another store.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts at 2601 E McDowell Rd, Phoenix?

AutoZone Auto Parts in Phoenix is open daily from 6:00 AM to midnight.

What types of automotive products does AutoZone Auto Parts carry?

The store carries Auto Parts, Brake Pads, Car Batteries, Car Accessories, and After Market Automobile Parts from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.