Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Cactus Rd in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 843-3777.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,222 reviews
5 stars
1,387
4 stars
415
3 stars
183
2 stars
65
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Noah, James, and Derek providing exceptional service.
Store Hours
Numerous complaints were made about the store's inconsistent hours, particularly regarding unexpected closures during posted hours and system updates that disrupt service.
Product Availability
While some customers appreciated the variety of products available, others reported issues with stock and the inability to find specific parts.
Management Issues
Several reviews highlighted concerns about management practices, particularly regarding customer service and employee treatment, with some customers expressing dissatisfaction with the store manager's behavior.
Installation Services
Customers were generally pleased with the installation services provided by staff, particularly for batteries and other parts, noting the convenience and assistance offered.
- DGDavid GatesOct 31, 20255.0Personnel were friendly. I was able to buy hoses that I need to replace
- TBTracey “QEENY” BatesOct 30, 20255.0The service here is usually good. There were two difficult customers ahead of me, this time. But eventually I bought my battery and was on my way.
- LBLeah BatchelorOct 25, 20255.0The whole staff was friendly and great James and Jose were awesome my husband got an Auto Zone battery installed at another car repair establishment they stated that they got the battery from Auto Zone after three attempts they were able to install battery because they said they kept getting bad batches of batteries from Auto Zone the battery charging light and voltage light was still coming on so we went to Auto Zone and spoke with James he gave us the strongest battery they had and replaced it with no issues and Jose did the install right there in the parking lot we are really grateful for their service because we saved $1,000 that the repair shop was trying to charge us for an alternator I would highly recommend this location and once again thank you James and Jose you two saved the day signed customer for life!!!
- DMDavid MichienziOct 20, 20255.0Good morning Arizona it's been a long time since I wrote one of these cuz it takes service like what I just had to make me want to write one of these. AutoZone I don't know the name of the employee that just did my transaction but I want to thank you for having employees like him. I even told him this is why I come to this AutoZone I appreciate you guys I really wish you guys would open back up 24/7 but hey thank you for the hours that you are open thank you for all the service that you provide to everyone who has broke down cars. You guys are absolutely awesome keep up the great work
- DFDaleen FletcherOct 16, 20255.0The guys were so incredibly helpful and knowledgeable and I went in there very anxious and they immediately put me at ease! I believe it was Noah who came to my rescue!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on W Cactus Rd?
AutoZone Auto Parts on W Cactus Rd is open daily from 6:00 AM to 12:00 AM (midnight).
What types of products can I find at AutoZone Auto Parts on W Cactus Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone on W Cactus Rd offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
Can I contact AutoZone on W Cactus Rd by phone or email?
Yes, you can call them at (602) 843-3777 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located?
It is located at 4229 W Cactus Rd, Phoenix, AZ 85029, United States.
What brands are available at AutoZone Auto Parts on W Cactus Rd?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby places can help me find AutoZone on W Cactus Rd?
Nearby places such as Circle K gas station and convenience store and Brookfield Apartment Homes can help you locate AutoZone easily.
Are there any dining options near AutoZone on W Cactus Rd?
Yes, nearby dining options include Modern Heirloom American restaurant, Don Ruben's Mexican Restaurant, Ronnie's Cafe, El Pollo Loco, Tony's Pizza, Shawarma King, and Chung Ming Chinese Restaurant.
Can I visit other automotive-related stores near AutoZone on W Cactus Rd?
Yes, there is another AutoZone nearby that offers automotive parts and accessories if you need more options.
What local services are available around AutoZone on W Cactus Rd?
Nearby services include USPS shipping center, Check Into Cash payday loans, Valley OverComers Christian Church, beauty salons like Joseph George For Hair and Pure Fades Barbershop, and healthcare providers such as Happy Smiles Dental and Mr. Roger Combs DC chiropractor.