Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Northern Ave in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 249-8089.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Management Issues
Several reviews highlighted negative experiences with management, particularly regarding unprofessional behavior and poor customer interactions.
Product Availability
Customers expressed frustration over stock issues, particularly with specific parts like windshield wipers and batteries.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rudeness and lack of assistance from some employees.
MQ
Monica Quiroz
Dec 18, 2025
5.0
Both gentlemen where very helpful
BK
Bud Kaye
Dec 3, 2025
5.0
Awesome 👌
SM
Sunny Miles
Nov 28, 2025
5.0
Horus was so good and helped me before he even had a chance to clock in.
LA
Lydia Arambula
Nov 26, 2025
3.0
I placed an order for pickup online for two new windshield wipers. I input my vehicle information into the website to ensure that I was ordering a style that would be compatible with my vehicle, however I was told that one of the wipers was "out of stock" even though I had already purchased the item. Therefore, the worker substituted the out the one that was unavailable for another. The substituted wipers were completely incompatible with my car's wiper blade arms. This is something that I would have expected the worker to confirm before suggesting the item. I had to order the correct item online and wait to have it mailed to my home. Minor inconvenience, but the workers should pay more attention to details as such if they're going to be making recommendations.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Phoenix is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sunday.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, the store provides in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts on W Northern Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Can I shop online and pick up my order at the Phoenix AutoZone store?
Yes, you can shop online and choose to pick up your order in-store at the Phoenix AutoZone on W Northern Ave.
What brands of auto parts does AutoZone Auto Parts carry at this location?
This AutoZone location carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Phoenix?
The store is located at 2040 W Northern Ave, Phoenix, AZ 85021. You can call them at (602) 249-8089.
Are there nearby food options where I can grab a meal before or after visiting AutoZone?
Yes, nearby food options include The Buffalo Spot - Phoenix (fast food), IHOP (breakfast and brunch), Einstein Bros. Bagels (cafe), and NASCAR Refuel Tenders and Burgers.
Is there a coffee shop close to AutoZone Auto Parts where I can get a drink?
Caribou Coffee, a coffee shop and cafe, is located near AutoZone for you to enjoy coffee or breakfast.
What nearby services are available if I need a car wash or auto detailing after shopping at AutoZone?
Super Star Car Wash, offering car wash and auto detailing services, is nearby and convenient for your vehicle care needs.
Are there other automotive parts stores near this AutoZone location?
Yes, there are other automotive parts stores nearby including another AutoZone location and competitors like Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts in the general area.