AutoZone Auto Parts

4.3
754 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Northern Ave in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 249-8089.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2040 W Northern Ave, Phoenix, AZ
85021, United States

Hours

Reviews

4.3
754 reviews
5 stars
492
4 stars
147
3 stars
47
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted negative experiences with management, particularly regarding unprofessional behavior and poor customer interactions.

Product Availability

Customers expressed frustration over stock issues, particularly with specific parts like windshield wipers and batteries.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rudeness and lack of assistance from some employees.
  • MQ
    Monica Quiroz
    Dec 18, 2025
    5.0
    Both gentlemen where very helpful
  • BK
    Bud Kaye
    Dec 3, 2025
    5.0
    Awesome 👌
  • SM
    Sunny Miles
    Nov 28, 2025
    5.0
    Horus was so good and helped me before he even had a chance to clock in.
  • LA
    Lydia Arambula
    Nov 26, 2025
    3.0
    I placed an order for pickup online for two new windshield wipers. I input my vehicle information into the website to ensure that I was ordering a style that would be compatible with my vehicle, however I was told that one of the wipers was "out of stock" even though I had already purchased the item. Therefore, the worker substituted the out the one that was unavailable for another. The substituted wipers were completely incompatible with my car's wiper blade arms. This is something that I would have expected the worker to confirm before suggesting the item. I had to order the correct item online and wait to have it mailed to my home. Minor inconvenience, but the workers should pay more attention to details as such if they're going to be making recommendations.
  • JP
    Jeffrey Pranter
    Nov 15, 2025
    5.0
    Very helpful.. fast..knowledge

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Phoenix is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, the store provides in-store pickup, curbside pickup, and same-day delivery services.