AutoZone Auto Parts

4.1
559 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Phoenix #6229 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 253-0298.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
713 N 16th St, Phoenix, AZ
85006, United States

Hours

Reviews

4.1
559 reviews
5 stars
328
4 stars
98
3 stars
47
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Joseph, Eleazar, and Marcos for going above and beyond.

Staffing Issues

Several reviews highlighted a lack of adequate staffing, leading to long wait times and poor service experiences.

Product Availability

Customers expressed frustration over not finding specific parts in stock, leading them to seek alternatives at other stores.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and negative interactions, indicating inconsistency in service quality.
  • QH
    Queen HB
    1 day ago
    5.0
    I don't leave many reviews. However, I have to show some love to Jared R. He went over beyond to help me. I really appreciate you for your help. Thanks again!!!
  • AB
    Antz Bert
    Dec 6, 2025
    5.0
    Very knowledgeable employees & nice
  • SS
    Sam
    Oct 17, 2025
    5.0
    The best. Joseph hooked me up and got me everything I needed to get home tonight.
  • JH
    Jack Harris
    Sep 24, 2025
    2.0
    Waited 30 minutes for help and didn't get any. I was acknowledged, but there simply was 0 staff to help other than the one girl at the counter, who was trying her best. I left and I'll just go somewhere else that staffs their business appropriately.
  • MJ
    Mr. James
    Sep 21, 2025
    3.0
    Autozone, did not have the 2016 Toyota Camry wheel studs. I got them from the Toyota dealership.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Phoenix?

AutoZone Auto Parts in Phoenix is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Can I pick up my order in-store or get same-day delivery from AutoZone Phoenix?

Yes, AutoZone Phoenix offers in-store pickup and same-day delivery services.