AutoZone Auto Parts

4.1
553 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Phoenix #6229 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 253-0298.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
713 N 16th St, Phoenix, AZ
85006, United States

Hours

Reviews

4.1
553 reviews
5 stars
323
4 stars
98
3 stars
47
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff like Joseph and Eleazar, while others reported rude or unhelpful interactions.

Staff Knowledge

Several customers noted knowledgeable staff who provided assistance, but others experienced frustration with staff's lack of product knowledge.

Inventory Issues

Customers frequently reported issues with inventory accuracy, receiving incorrect parts, or being unable to find needed items.

Positive Experiences

Many customers shared positive experiences, highlighting friendly service and helpful staff, particularly during urgent situations.

Long Wait Times

Some reviews mentioned long wait times for assistance, indicating a need for better staffing during busy periods.
  • SS
    Sam
    Oct 17, 2025
    5.0
    The best. Joseph hooked me up and got me everything I needed to get home tonight.
  • JH
    Jack Harris
    Sep 24, 2025
    2.0
    Waited 30 minutes for help and didn't get any. I was acknowledged, but there simply was 0 staff to help other than the one girl at the counter, who was trying her best. I left and I'll just go somewhere else that staffs their business appropriately.
  • MJ
    Mr. James
    Sep 21, 2025
    3.0
    Autozone, did not have the 2016 Toyota Camry wheel studs. I got them from the Toyota dealership.
  • MR
    Mikayla Rodriguez
    Aug 25, 2025
    1.0
    Refused to help me
  • AA
    AntMan_33
    Aug 21, 2025
    5.0
    Stopped in for a new battery. The staff at this AutoZone were awesome especially Joel who help me personally. He tested my old battery for free, confirmed it was dead, and helped me pick the right one for my car. He even installed it for me right in the parking lot in the extreme heat in only a few minutes. Couldn't ask for an easier experience. Thanks, Joel!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Phoenix?

AutoZone Auto Parts in Phoenix is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Can I pick up my order in-store or get same-day delivery from AutoZone Phoenix?

Yes, AutoZone Phoenix offers in-store pickup and same-day delivery services.