AutoZone Auto Parts

4.2
543 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Camelback Rd in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 266-1912.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
221 E Camelback Rd, Phoenix, AZ
85012, United States

Hours

Reviews

4.2
543 reviews
5 stars
356
4 stars
78
3 stars
38
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, often going above and beyond to assist with battery installations and other services.

Staff Performance

Several employees, including Peter, Vance, and Jovanny, received specific commendations for their exceptional service and efficiency.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff members, particularly regarding customer assistance.

Product Availability

Customers expressed frustration with the availability of certain parts and the efficiency of the day shift compared to the night shift.

Store Environment

The store was generally described as clean and organized, but some customers reported issues with clutter and unhelpful staff during busy times.
  • MK
    Martha Kuhn
    6 days ago
    5.0
    Everyone is always so helpful and friendly. Always willing to do what they can.
  • DT
    Derrick Thomas
    6 days ago
    5.0
    Gus and the gang very helpful and thorough. Thumbs up
  • UR
    Uriel Rodriquez
    Nov 12, 2025
    5.0
    Giovanni was awesome!!! He helped get my battery installed and even filled my tire with air. He should be a manager!!! Thank you man!!!
  • TM
    Teckie Meskel
    Oct 22, 2025
    5.0
    Jovany helped me out, as well as manager Peter. this autozone has now made top of my list for first autozone i will be going too from now on. they even went as far as to help me install the item because i couldn’t figure it out and they had they time and opportunity to help and decided too. I can’t be more grateful and thankful for these two.(sorry for being late jo)
  • AL
    A Medina (Loki)
    Oct 15, 2025
    5.0
    Mr. Jovanny C helped me out today big time today. I came in to get my battery tested and he came out right away and diagnosed my battery asap. Attentive to detail and assisted me prompt service.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

The store is open from 7:00 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services.