AutoZone Auto Parts

4.2
547 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Camelback Rd in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 266-1912.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
221 E Camelback Rd, Phoenix, AZ
85012, United States

Hours

Reviews

4.2
547 reviews
5 stars
359
4 stars
78
3 stars
38
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Efficiency

Several reviews highlighted quick service and efficient handling of battery installations and other requests.

Inconsistency

Some customers reported poor service experiences, particularly with the day shift staff, indicating a lack of organization and professionalism.

Store Condition

The store was generally noted as clean and well-stocked, contributing to a positive shopping experience.

Product Availability

There were complaints about the availability of specific parts and issues with online order fulfillment.
  • MC
    MEGHAN CUMA
    Dec 26, 2025
    5.0
    I stopped by when I unexpectedly saw a bunch of lights on my dashboard! Sebastian helped me figure out what was going on. He was very friendly and knowledgeable and a huge help! The store itself was clean and seemed well stocked.
  • GC
    Grace Coyle
    Dec 26, 2025
    5.0
    I couldn’t figure out what was wrong with my battery and Alan tested it, added a small part to help with the connection, and explained everything completely complimentary. A positive experience that helped me get back on the road!
  • AT
    Alan Torres
    Dec 5, 2025
    1.0
    Service was terrible never restock and when they answer phone they don't tell them to hold when customer is waiting in line.
  • SB
    Samantha Briggs
    Dec 2, 2025
    5.0
    I came in tonight with a dead battery after having to jump my car. One employee told me they normally don’t do battery installs after dark, but the manager took a look at my car and made an exception. He installed the new battery quickly and was super kind about it. I really appreciated the extra effort. My battery was also under warranty and they confirmed everything and got me a new battery. I was back on the road with a new battery less than 15 minutes from when I arrived.
  • MK
    Martha Kuhn
    Nov 17, 2025
    5.0
    Everyone is always so helpful and friendly. Always willing to do what they can.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

The store is open from 7:00 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services.