AutoZone Auto Parts

4.1
869 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N 19th Ave in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 331-8838.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11209 N 19th Ave, Phoenix, AZ
85029, United States

Hours

Reviews

4.1
869 reviews
5 stars
497
4 stars
179
3 stars
78
2 stars
29
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has the parts they need, although there were some complaints about stock issues.

Mixed Experiences

While many reviews highlighted excellent service, there were also several negative experiences reported, particularly regarding poor customer service and long wait times.

Convenience

The location is appreciated for its accessibility and convenience, with many customers indicating it is their go-to store for auto parts.
  • NN
    Northphoenixtaxi
    6 days ago
    5.0
    Buenos precios , todas las herramientas que ocupas .
  • HT
    Howard Taylor
    Dec 1, 2025
    5.0
    This is my AutoZone. It's about 3 blocks from my house. O'Reilly's has similar prices but for some reason AutoZone is my parts store. I get great service and solid advice and unlike my mechanic they haven't screwed me.
  • KB
    Kimberly Bojorquez
    Nov 8, 2025
    5.0
    I couldn't be smart grateful I was having issues with my battery and Alexis and Ricky work quick to help me they made everything so easy very nice and friendly thank God
  • OH
    Osama Hanna
    Nov 2, 2025
    1.0
    Had written a bad review regarding Gustavo and Fernando’s poor customer service with my return. It doesn’t help anyone so I deleted it but hope when seeing this, they will learn to do right by the customer and not talk back or act as if they have no time to process a return without a receipt. to quote one of their employee’s comment during the altercation “Autozone is hard to work at”- Fernando If it’s that hard, keep the job because you got something comin for you if you try working elsewhere. Shameful
  • JW
    Jessica Whitney
    Oct 16, 2025
    4.0
    The staff was friendly and knowledgeable. One gentleman helped me pay for some tools I needed when I was short on cash and another employee helped me put the piece I needed on my truck! I was so thankful for both employees and I will definitely return to that location!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Phoenix, AZ is open from 7:30 AM to 9:00 PM from Monday to Saturday.

Is AutoZone Auto Parts open on Sundays and what are the hours?

Yes, on Sundays AutoZone Auto Parts opens at 8:00 AM and closes at 9:00 PM.