Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Chandler Blvd in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (480) 893-2612.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
667 reviews
5 stars
459
4 stars
104
3 stars
32
2 stars
23
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Alphonse and Tyler received high praise for their helpfulness and professionalism, others were reported as rude or unhelpful.
Employee Knowledge
Several customers noted that some employees displayed a lack of knowledge about parts and services, leading to frustration.
Positive Experiences
Many customers shared positive experiences, particularly highlighting the helpfulness and friendliness of specific employees, which made their visits enjoyable.
Store Management
There are complaints regarding management practices, including perceived upselling tactics and poor handling of customer issues.
Staffing Issues
Multiple reviews mentioned understaffing and long wait times, indicating a need for better staffing to improve customer service.
- MAMushtaq Alazzawi1 day ago5.0Taylor and Tyler save the day ✨️✨️✨️✨️✨️ I purchase a battery from different store and they charge me extra what another battery But taylor and Tyer we're honest to tell me that i'm still under warranty.Replace.My battery and fix the previous situation for being charged extra amazing people and honest.
- MMMolli MorrisseyDec 29, 20255.0Tyler was AMAZING…. Best customer service, amazing help and directed me to the most effective way to purchase a headlight then put it on… need more people and employees like him. Amazing job Tyler you made everything so much better.
- ZCZach ConlonDec 26, 20251.0Alphonse he insulted me and said that I am stupid and I should never have owned that car I will never be coming back here every again
- GKGwen KowalskiDec 26, 20251.0I stopped in today to help my daughter look at seat covers for a car she inherited from her recently departed grandma. Upon leaving the store an older male employee at the counter asked if we had "the virus" since we were both wearing masks. What gives someone the right to even say such a thing? I attempted to educate him, informing there are other reasons people have to wear masks.(Auto immune diseases, such as MCAS, cancer, bad asthma days, and so on. As if having to deal with a disease isn't rough enough) He continues to further insult. Normally I would just walk away but today was already a rough day. I will do us both a favor and NEVER step foot in this Ahwatukee /Chandler AutoZone again. I will make my friends and mechanic aware of the uncomfortable and insulting treatment received at this location, as there are some things not worth fixing. Chosen ignorance is one of those things. Shame on you. PS Interesting note: I received company response via Google review, as you can see below, requesting I contact them as that is not the impression they want to leave. What I found sad is the word "sorry" or "apology" do not exist. There was no apology of any kind. If posting on Google did not elicit an apology , I'll pass on further contact via email. The issues must run deeper at your location.
- CMConner McCainDec 11, 20255.0I had an excellent experience today with Taylor, the parts manager at AutoZone. My car uses a very specialized, hard-to-find battery size, and Taylor went above and beyond to help me sort it out. Even while assisting four or five other customers at the same time, he stayed incredibly patient, professional, and focused on making sure I was taken care of. He took the time to track down the correct battery, explained the options clearly, and never once made the situation feel rushed. After I mentioned concerns about my alternator, he even went out of his way to test my charging system on the spot just to give me peace of mind. It’s rare to find someone this knowledgeable, calm, and genuinely committed to helping people. Autozone is you are reading this, promote this man!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts open on weekends and what are the hours?
On Saturdays, AutoZone opens from 7:30 AM to 9:00 PM, and on Sundays, it is open from 8:00 AM to 9:00 PM.
What types of auto parts and brands does AutoZone carry?
AutoZone stocks auto parts including brake pads, car batteries, and accessories featuring brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, and Chevron.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, AutoZone provides in-store pickup, same-day delivery, and curbside pickup options for customer convenience.
How can I contact AutoZone Auto Parts at 4607 E Chandler Blvd in Phoenix?
You can call AutoZone at (480) 893-2612 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Phoenix, AZ?
AutoZone is located at 4607 E Chandler Blvd, Phoenix, AZ 85048, United States.
Are there any nearby food options around AutoZone Auto Parts at Chandler Blvd?
Yes, nearby you can find several dining options including Jersey Mike's Subs, Applebee's Neighborhood Grill, ThaiDelight AZ, and Ahwatukee Eats food truck.
What coffee shops are near AutoZone Auto Parts for a quick break?
Customers can visit nearby coffee shops such as Starbucks and KoffieMomo before or after their AutoZone visit.
Are there any nearby automotive services or related businesses near AutoZone?
Yes, nearby services include Ahwatukee Auto Spa and Cobblestone Auto Spa for car washes and detailing, and another AutoZone store nearby for more options.
Does AutoZone have an online presence where I can shop or find more information?
Yes, you can shop online or find more information at https://www.autozone.com/locations/az/phoenix/4607-e-chandler-blvd.html or visit their Facebook page at https://www.facebook.com/150044148431847.