AutoZone Auto Parts

4.4
658 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Chandler Blvd in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (480) 893-2612.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4607 E Chandler Blvd, Phoenix, AZ
85048, United States

Hours

Reviews

4.4
658 reviews
5 stars
453
4 stars
103
3 stars
32
2 stars
23
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the helpfulness and friendliness of staff members like Alphonse, Tyler, and Eugene, highlighting their willingness to go above and beyond.

Mixed Experiences

While many reviews were positive, some customers reported negative interactions with specific employees, citing rudeness and unprofessional behavior.

Product Availability

Customers appreciated the availability of parts and quick service, but some experienced issues with stock and order fulfillment.

Professionalism

There were complaints about unprofessional behavior from certain staff members, leading to uncomfortable experiences for some customers.

Overall Satisfaction

Despite mixed reviews, many customers expressed satisfaction with their experiences, particularly due to the helpfulness of specific employees.
  • TH
    Timothy Hill
    4 days ago
    5.0
    Taylor b What can I say very great customer service was on point with everything that he said and exclaimed, came out even offered to do the help for me. Very very great person even made me laugh along the way highly recommend keeping him as a face of the company. Thank you so much proud of this guy.
  • RR
    RJ
    4 days ago
    2.0
    Worse autozone location ever!! I got given a faulty bulb and wanted to replace it at this specific branch. The manager said “why do you not take it to where you bought it from”. Wow i
  • RJ
    Ralf John
    5 days ago
    1.0
    The service is terrible; they don't know how to help customers... they have absolutely no knowledge about parts and components. Plus, they make you wait forever and prioritize whoever they want... you could say there's some discrimination involved.
  • JA
    John Alain
    Nov 7, 2025
    5.0
    Tyler H did a fantastic job. I bought a battery and some other things he installed it educated me on proper technique using the diagnostic tool God bless.
  • AS
    Ally S
    Oct 30, 2025
    5.0
    I stopped by AutoZone today to get help with a battery for my 2018 Chevy Silverado hybrid, and I had one of those encounters that really stays with you. A gentleman there, I didn’t catch his name, offered to help me. Now because of hybrid restrictions, he was limited on how he can physically help me. However, he went above and beyond, showing me what to do safely and taking the time to explain everything patiently. But more than that, he spoke to me with genuine kindness and faith, saying maybe the Holy Spirit sent him to help. I don’t know if he realizes how much that meant, but it turned what could’ve been a stressful, frustrating day into a moment I’ll never forget. Whoever he is, please know you’ve got someone special on your team. Someone who makes AutoZone more than just a parts store.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts open on weekends and what are the hours?

On Saturdays, AutoZone opens from 7:30 AM to 9:00 PM, and on Sundays, it is open from 8:00 AM to 9:00 PM.