Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Phoenix #2754 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (623) 247-7797.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
1,916 reviews
5 stars
1,094
4 stars
276
3 stars
153
2 stars
59
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness, while others were described as rude or unprofessional.
Operational Issues
Many customers reported frustrations regarding the store's advertised 24-hour service, often finding it closed or only accepting online orders during late hours.
Product Availability
Customers frequently experienced issues with incorrect or unavailable parts, leading to dissatisfaction with the store's inventory management.
Staff Performance
Certain employees, particularly Jaime and Nicolas, received high praise for their efficiency and customer service, while management was criticized for poor handling of customer interactions.
Long Wait Times
Several reviews mentioned long wait times for service, particularly during busy hours, contributing to a negative shopping experience.
- IRIsrael RojasNov 16, 20251.0He venido varias veces a esta locación porque según es 24 horas y cuando vienes hacer una compra dicen que solo están aceptando órdenes ,ni si quiera saben explicar, que mejor nocea 24 horas si no van a poder ayudar que está tienda específique que horarios te pueden ayudar que no hagan perder el tiempo cuando uno viene manejando de lejos
- VJVeronica JensenNov 15, 20255.0We went in to exchange a wrong part and Nicholas was awesome! He took care of us quickly and was so super friendly and professional. I was livid too, but he spoke calmly and was very courteous, and I left there feeling like I had excellent customer service. I got the right part and was on my way quickly. Thank you so much Nicholas!
- RQRAMON H. INZUNZA QUINTERONov 14, 20251.0malisimo pesimo servcio 1 cajero de partes para 1 tienda y 5 empleados sin hacer nadq
- MRMiguel RuedaNov 8, 20251.0I buy a lot of parts for my shop, every time I come to this store because my closer store never have the parts, but the customer service sucks, like the people work here are tired or mad all the time!!!
- MNmass nicemNov 7, 20251.0If you need something faster and you have commercial accounts just know you will spend almost an hour here waiting in this store,they’re just busy playing or nothing at all. Even when you car them they tell you to hold on and hung up the call they’re so disrespectful and they’re not really good with service either😡 improvement is needed for this store!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Phoenix?
AutoZone Auto Parts in Phoenix is open 24 hours a day, 7 days a week.
Where is AutoZone Auto Parts located in Phoenix?
It is located at 5921 W McDowell Rd, Phoenix, AZ 85035.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone provides in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at this AutoZone location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Phoenix for customer service?
You can call their main phone number at (623) 247-7797 or email customer.service@autozone.com.
Are there any nearby car wash services close to AutoZone Phoenix?
Yes, Super Shine Car Wash is nearby, offering professional car wash services you can use before or after visiting AutoZone.
What convenient places to eat are near AutoZone on W McDowell Rd?
Nearby dining options include El Guero Tacos, Subway, Son-tacos, Sushinola Roll, Tacos Y Birria Obregon, and Papa John’s Pizza.
Are there any urgent care or medical centers near AutoZone?
Yes, NextCare Urgent Care Phoenix on W. McDowell Road and Village Medical at Walgreens are close by for any medical needs.
Can customers find convenience stores near AutoZone for quick shopping?
Yes, there are several convenience stores nearby, including 7-Eleven, Corner Store, and Circle K for quick shopping and refreshments.