Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Phoenix #2754 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (623) 247-7797.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
24-Hour Availability
Many customers expressed frustration over the misleading 24-hour service, as the store often only handles online orders during late hours.
Staff Efficiency
Several reviews highlighted issues with slow service and long wait times, even when the store was not busy.
Product Availability
Customers frequently reported problems with incorrect parts being provided and issues with stock availability.
GG
G
6 days ago
5.0
Tardan mucho y un wey que atiende de los managers con camisa gris es alucin, la neta se pasa de verta, asta la gorra de lado trae el ridículo 🤣 No se crean cae bien
MC
Moe Cheeze
Jan 4, 2026
1.0
Drove all the way to this 24 hr store just to get told online orders only you guys should put that on Google so when I Google it it doesn’t say In store shopping thx for wasting my time and gas 👍
AJ
Ame Jmz
Dec 26, 2025
5.0
Jessica was super helpful changing my battery and had a great attitude, super nice person! Corporate if you’re reading this give that girl a raise! She’s great
TD
Tony Douglas
Dec 23, 2025
1.0
I have a business account with Autozone. Being that this is 24rs this is so useful for my business for emergency repairs and late projects…… but the employees there either put you on hold for an hour or straight up hang up the phone on you. Why stay open and even bother. I think this is a sign to give this business a break.
MB
Mr. Barwi
Dec 22, 2025
1.0
I asked for help to replace a headlight and they denied to help because it involved removing a cable the younger guy ask the older one and older one replied "if you need help we'll help you" i replaced it in less than 5 minutes. If you can't help a customer replace a headlight you shouldn't even be working at autozone period. The staff here sucks. I came here as an emergency. It was late at night somewhere around 4:40 AM. Imagine if I was an old person who didn't know anything about vehicle or maintenance. Not to mention there was 3 to 4 employees doing nothing and no customer in the shop. This truly sucks.