Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone East Thunderbird Road in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 788-4004.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
531 reviews
5 stars
377
4 stars
94
3 stars
25
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.
Product Knowledge
Customers appreciated the staff's expertise in automotive parts and services, often noting that employees provided thorough explanations and assistance.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences, particularly regarding management behavior and inconsistent service quality.
Efficiency
Several reviews mentioned quick service and efficient handling of battery tests and installations, contributing to a positive shopping experience.
Store Environment
The store was generally described as well-stocked and conveniently located, although some customers expressed frustration with self-checkout practices.
- BWBruce WayneNov 9, 20255.0Replaced battery 100%. Under Warranty although the replacement was discontinued. Great Customer Service by 40th St & T-Bird Store # 2705, whereby Store # 3000, Tatum & Bell said I hade to pay $250 for the replacement in Full. Come on and get your p&procedures aligned with the all the other stores. Either the rep didn’t care or too lazy to look further.
- EREvan RustNov 7, 20255.0Larry is the greatest! No one is better! That guy diagnoses problems better than anyone anywhere! He is amazing!
- ZJZachary JonesNov 2, 20255.0Solved battery issue quick. Dave was very helpful.
- AAAmberOct 12, 20253.0I went to get my battery and alternator tested and the lady came out and did one test, which supposedly was for both. She said my alternator and battery were good but that she recommends I keep my auto lights off, unplug things in my car etc. So I told my dad and he said theres 2 separate tests and to ask her again. She was very adamant that he was wrong, so I mentioned hes a mechanic in which she wasnt impressed lol. Anyways, long story short, I went a street over to O'Reillys where they did the correct test and told me my battery is completely bad.
- JOJoe OliverOct 4, 20255.0Victoria went above and beyond when I needed help changing the batteries in my work truck. Very cool and knowledgeable lady. Thank you!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts at 3868 E Thunderbird Rd in Phoenix?
AutoZone Auto Parts is open daily from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.
What products can I find at AutoZone Auto Parts on East Thunderbird Road?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this AutoZone location.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
Which automotive brands are available at AutoZone Auto Parts on East Thunderbird Road?
AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Phoenix?
You can call them at (602) 788-4004 or email customer.service@autozone.com for assistance.
Where can I find a car wash near AutoZone Auto Parts at 3868 E Thunderbird Rd?
Nearby car wash options include Elephant Car Wash and Weiss Guys Express Wash and Self Serve Car and Dog Wash, convenient for cleaning your vehicle before or after visiting AutoZone.
Are there any gas stations close to AutoZone Auto Parts on East Thunderbird Road?
Yes, Shell and Circle K are nearby gas stations that you can visit for fuel along with shopping needs.
Can I access automotive repair services near the AutoZone at 3868 E Thunderbird Rd?
Yes, CB Auto Repair And Air, S and J Automotive Repair, and Grease Monkey are nearby automotive repair service providers.
Does AutoZone Auto Parts have a presence on social media?
Yes, you can follow AutoZone on Twitter (@autozone) and find them on Facebook under AutoZonePhoenixAZ2705 for updates and promotions.
What competitors are in the vicinity of AutoZone at 3868 E Thunderbird Rd?
Nearby competitors include Advance Auto Parts, NAPA Auto Parts, O’Reilly Auto Parts, The Home Depot, and Walmart.