Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Phoenix #2795 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 272-0558.
Gerardo M. and Jasmine received high praise for their exceptional customer service, with many customers noting their helpfulness and professionalism.
Negative Experiences
Several customers reported poor service, including rude behavior from staff and issues with returns and stock availability.
Staff Attitude
There were mixed reviews regarding staff attitude, with some employees being described as friendly and helpful, while others were noted for being unprofessional and dismissive.
Store Operations
Customers expressed frustration with long wait times, lack of staff during busy hours, and inconsistent store hours.
JO
José Torres Ochoa
Nov 22, 2025
1.0
Muy mala experiencia muy mal servicio el dia sábado 22 noviembre 2025, en horario 7:30am de un señor de cabello blanco canoso, y un chico altura media, tienen. Un carácter no aceptable, no volvere a comprar ninun producto a esta tienda que esta ubicada en la 43av indiana school
JM
Jackie Mondragon
Nov 19, 2025
5.0
I recently visited AutoZone and received help from Gerardo M., & I must say, his service was amazing. He was incredibly helpful with my car issue, going above and beyond to ensure I had everything I needed!
MG
Mark Ganley
Nov 4, 2025
5.0
I came to AutoZone today. My mom‘s car had a dead battery. I met a guy named Jimmy Alvarado. He was amazing. His customer service was outstanding. He changed the battery like it was NASCAR five minutes. Great guy tried to give him a tip. Wouldn’t accept it.
IM
Irma Mazon
Nov 3, 2025
5.0
Let me tell you something, Gerardo M went above and beyond to assist me. I came in for a code check just to confirm my car is ready for emissions and he made the entire experience fast and easy. We need more people like Gerardo M!
JD
jose Dominguez
Oct 23, 2025
1.0
Mala experiencia dejé mi cartera en ese auto zone 43 ave Indian school ya tenía una semana que me dicen q el manager estaba solamente en las tardes hoy fui y le dije q deje olvidada mi cartera con 1000 dólares y mi terjeta del banco en una de las cajas de pago y me dijo q no era su problema q él no podía checar las cámaras me dijo q si iba otra ves a preguntar q le iba a llamar a la policía 😡