Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Bell Rd in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 493-0440.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
1,226 reviews
5 stars
807
4 stars
225
3 stars
90
2 stars
25
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude or unprofessional.
Product Availability
Customers experienced issues with incorrect parts being provided and stock availability, leading to frustration.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, while others noted a lack of expertise among some employees.
Store Hours
The store's late hours were appreciated, but there were complaints about inconsistent service during those hours.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing not to return due to poor service.
- RARon ArdenNov 14, 20255.0Gentleman named levi helped me with a diagnostics report at nine thirty p m and I was assured everything's good. Thank you autozone
- AGAmber GagneNov 13, 20253.0Love the manager at this place she's always helpful and understanding but I'm not sure her employee gave me my refund back right cuz I still have yet to receive it might have to make another trip to get it fixed but I'm sure they will at least I hope they make it right
- GJGreggory JablonskiNov 8, 20251.0So i dealt with a guy names chris, he was a grey shirt. I originally asked him to look up if i had a warranty in the inner tie rod ends for my truck(turns our i just had 6 or 8 different warranties for the outer) so i ask him to check 2 otger numbers i could have warranties with, hes obviously irritated by this so i just cut it short and knowing both inners are the same i only buy 1. So i get home and start taking my truck apart so i can get to the alignment place today so i asked my buddy to grab a inner tie rod off my rack and go warranty it out for a new one so i had a set of new ones, this guy starts complaining to my friend about how i made him search through all these different numbers and how he refuses to warrany it out because i just bought it and made him do his job. So tell me why im denied a warranty, because i made you search 3 numbers for a warrany? Thats your job. The warranty is on the part i brought in. (Off my truck) they should absolutely be warrantyimg it out. Just extremely frustrsting. I spend more money in this store than i do on rent, and id rather not be hassled over a warranty he should have done for me
- BKBrian kellerOct 19, 20251.0The lady in the front and DIY when I walked up then she had an attitude with getting me the right parts and then I had to go in the back for commercial so I feel like you guys need to crack down on the phone and actually do the job that you are there to do because every time I go in there there's always somebody on their phone and not wanting to do their job Adrian in commercial is the best he always helps me out never has a problem with anything and needs to be promoted
- KHKevin HillOct 12, 20251.0I purchased what was supposed to be an original GM mass air flow sensor for my Chevy van. The sensor was not the original GM sensor and after I installed it my van would not even run. I cleaned the old one and put my ORIGINAL GM one back on and my van runs perfect. Autozone pulled a bait and switch on me. NEVER will I buy parts from them again!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 6:00 AM to midnight Monday through Friday.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup and same-day delivery services.
Where is AutoZone Auto Parts located in Phoenix, AZ?
It is located at 2325 E Bell Rd, Phoenix, AZ 85022, United States.
What types of auto parts and brands can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, accessories, and brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a way to shop online and pick up at AutoZone?
Yes, you can shop AutoZone online and use the buy online pickup in-store option.
What categories of automotive services does AutoZone Auto Parts provide?
They provide services including auto parts sales, car battery sales, auto accessories, brake services, auto tune-up, and tool rental.
Are there any nearby restaurants to AutoZone Auto Parts where I can eat before or after shopping?
Yes, nearby restaurants include CafeMargarita (Italian), Arizona Frybread (Mexican), Topnotch Island Flavor Kitchen (Caribbean/Jamaican), Carl's Jr. (Fast Food/Burgers), Mariscos Empalme (Seafood), and Il Primo Pizza & Wings (Pizza/American).
What nearby stores or services can I visit in the area around AutoZone Auto Parts?
Nearby you can find Boost Mobile by 2020 (mobile phone store), Furniture and Mattress on Bell (furniture/mattress store), 99 Cents Only Stores (discount/grocery), and Tool & Truck Rental at The Home Depot (tool and truck rentals).
Where can I find nearby health-related services near AutoZone Auto Parts?
Urgent Care clinics and Regent Medical Urgent Care hospital are close by for any medical or emergency needs.
How can customers contact AutoZone Auto Parts directly or through social media?
You can call AutoZone at (602) 493-0440, email customer.service@autozone.com, or visit their Facebook page at https://www.facebook.com/319256754769840.