AutoZone Auto Parts

4.4
506 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N 7th St in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 944-3008.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8515 N 7th St, Phoenix, AZ
85020, United States

Hours

Reviews

4.4
506 reviews
5 stars
349
4 stars
79
3 stars
35
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Arnold, Sandy, and Mikey for going above and beyond to assist.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to provide helpful advice on products and services, enhancing their overall experience.

Management Issues

Some reviews pointed out negative experiences with management, particularly regarding unprofessional behavior from certain managers, which affected customer satisfaction.

Product Availability

While many customers found the store well-stocked and able to meet their needs, there were instances of miscommunication regarding product availability that led to frustration.

Positive Atmosphere

Overall, the store was described as having a friendly and welcoming atmosphere, with many customers expressing loyalty due to their positive experiences.
  • EV
    Edgar Valencia
    Nov 11, 2025
    5.0
    Eddy K.! The man, the legend himself! Thanks for helping me out man. I was having a terrible day, I appreciate you!
  • ZR
    Zack Richards
    Nov 11, 2025
    5.0
    Incredible experience today with Eddie! He was super helpful. I called ahead to make sure they had my part and he helped me find it and told me a little info on it. Going to make this my usual Auto zone!
  • HK
    Hailey kate
    Oct 22, 2025
    5.0
    Sandy C at 8515 North 7th Street Phoenix Az 85020 Was So nice. She was so helpful, and really stepped up to helping me and my father regarding battery. She deserves a HUGE raise. #1 Customer Service. Please show Sandy C appreciation. She is your #1 employee at Auto Zone.
  • JJ
    Jtjtjt Jtjtntmtmtmt
    Oct 17, 2025
    1.0
    I rented a tool, it didnt come with everything in it had to go back and be sent to another autozone to get the tool with everything in it. Also after i got my money back from renting the tool I was charged a second time.
  • MV
    Maranda villalobos
    Oct 11, 2025
    5.0
    I had such an amazing experience thanks to SANDY and BRYAN C.! SANDY, the store manager, was incredibly patient, friendly, and knowledgeable. She took her time to explain everything thoroughly and made sure I understood each step. Even as she was finishing her shift, she still took the time to continue helping and guiding me — that level of dedication truly stood out and meant a lot. Bryan C. was also extremely helpful and kind. He offered great tips and tricks, answered all my questions, and went out of his way to make sure I had the best experience possible. It was so convenient to being able to use certain tools they had , we borrowed some for free snd turned it after. That was very much helpful. Both Sandy and Bryan went above and beyond with their customer service. They made me feel supported, valued, and confident in what I was doing. I’m genuinely grateful for their time, patience, and professionalism — they’re both a huge asset to the team! They BOTH deserve a raise or something to appreciate them.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Phoenix, AZ is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer services on weekends?

Yes, AutoZone is open from 7:30 AM to 9:00 PM on Saturdays and from 8:00 AM to 9:00 PM on Sundays.