AutoZone Auto Parts

4.4
511 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N 7th St in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 944-3008.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8515 N 7th St, Phoenix, AZ
85020, United States

Hours

Reviews

4.4
511 reviews
5 stars
353
4 stars
80
3 stars
35
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Arnold, Mikey, and Sandy.

Management Issues

Some reviews mentioned negative experiences with management, specifically citing unprofessional behavior from a manager that created an uncomfortable atmosphere.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, with many noting that employees provided valuable advice and assistance.

Mixed Experiences

While many reviews were positive, there were also instances of poor service and rudeness from certain employees, indicating inconsistency in customer experiences.
  • BF
    Barbara Frandsen
    4 days ago
    5.0
    Kudos to Eddie who helped me purchase new windshield wipers. He was professional, helpful, informative, friendly and courteous not just to me but with all the customers. The icing on the cake was when he offered to install the wipers for me. Did I mention it was raining at the time! He never complained, just stood in the rain and got the job done. In a world where most corporations do not know what customer service is, Eddie demonstrated how to provide EXCELLENT service. Thank you for making my life easier. p.s. He declined my offer to tip him. I am impressed.
  • JN
    Jea-Pierre Niyikora
    5 days ago
    5.0
    The patron on duty (Eddie K) was professional, kind, knows his work, and pleasant to customers. I highly recommend him. He is amazing! And the stote manager, supervisor Sandy Cruz is also absolutely professional.
  • AO
    Albert Mills Odoi
    Jan 3, 2026
    4.0
    Great, friendly and helpful staff. Great choice for car parts
  • BK
    Bud Kaye
    Dec 2, 2025
    5.0
    Great service
  • CG
    Chanda Graham
    Nov 30, 2025
    5.0
    I had my car battery replaced at Auto Zone today and Mikey helped me. He was genuinely pleasant, explained everything about my warranty clearly, and made what could’ve been a stressful situation feel easy. It’s rare to come across someone so courteous and knowledgeable. Auto Zone is lucky to have him, and I’ll definitely return because of the great service.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Phoenix, AZ is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer services on weekends?

Yes, AutoZone is open from 7:30 AM to 9:00 PM on Saturdays and from 8:00 AM to 9:00 PM on Sundays.