AutoZone Auto Parts

4.3
818 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone N. 19th Ave. in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 265-7585.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3101 N 19th Ave, Phoenix, AZ
85015, United States

Hours

Reviews

4.3
818 reviews
5 stars
527
4 stars
147
3 stars
75
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nicholas, Ryan, and Aldo.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock and were willing to order items if not available.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude staff and poor customer service in some instances.

Efficiency

Several customers appreciated the quick service, especially for battery replacements and other urgent needs.

Knowledgeable Staff

Customers expressed satisfaction with the staff's ability to provide useful advice and assistance with car-related issues.
  • NS
    Nann Susano
    3 days ago
    5.0
    Helping me with a replacement battery.. that has warranty we had to recover my phone number to get warranty.. thank for the patience 🙏🏽
  • NR
    Nathan Reeder
    Oct 30, 2025
    5.0
    I didn't catch his name, but the kid that helped me change out the wiper blades on my work van today was good. I definitely could have done it myself. I appreciated his enthusiasm.
  • JJ
    Jon
    Oct 30, 2025
    5.0
    They scanned my vehicle and gave me a good report and changed my windshield wipers
  • CO
    C. Ortega-Cienfuegos
    Oct 26, 2025
    5.0
    Hey that store Manager Nicholas is a great help, patient & kind! He took time quickly explaining the fuse world to me. And now I know I should keep needlessly-nose players in the car, next to my tire gauge. Thank you Nicholas!
  • CR
    Crystal Rose
    Oct 18, 2025
    2.0
    Need to do better with over the phone customer service. I called specifically to make sure they had what I needed for my car and was told yes. The employee seemed annoyed at his life and when I got there they didn’t even have the battery I needed and was sent to a different location.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Phoenix is open Monday through Friday from 7:30 AM to 9:00 PM.

What are the weekend operating hours for this AutoZone store?

On Saturdays, AutoZone is open from 7:30 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.