Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E. Thomas Road in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 224-0055.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Bobby, Sherry, and Miguel for their exceptional service.
Product Availability
Customers generally found the store well-stocked with the items they needed, although there were some complaints about specific items being out of stock.
Staffing Issues
Several reviews noted that the store was often understaffed, leading to longer wait times for assistance.
Negative Experiences
A few customers reported poor experiences with management and specific employees, citing rude behavior and inadequate service.
CZ
Crystal Zhou
Feb 16, 2026
5.0
Bobby is the freaking GOAT. So knowledgeable and made the entire experience easy to understand.
RR
Roamingshoes
Feb 5, 2026
5.0
I've been using this AutoZone location for over 20 years, as I live nearby. I've always been able to get the parts or service (battery checks or charges, onboard diagnostics, wiper installs, etc.) I needed without hassle or notable delays. The staff have been knowledgeable and helpful. The one constant the past two decades has been Sherry H. She is an institution there and her passion for serving the customer is appreciated and respected.
PB
Paul Hackmann (banditt50)
Feb 4, 2026
5.0
They are very helpful with any automotive questions or to but part's for your Car or Truck because I do my own work on my car & motorcycle both & they are close to my apartment which is a huge plus. I think you can also bring your old oil here to be recycled not 100% yet but will find out soon because I am about to change my oil in my car
KS
Kevin Schroeder
Jan 22, 2026
5.0
Bobby helped me out today. Great charisma, so nice, and a pleasure to have him help me out!
CF
Chris Foxx
Nov 29, 2025
5.0
Sherry Hudson Was both knowledgeable and helpful. I see no reason to go any other place but here with her working.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts at 3908 E Thomas Rd?
AutoZone is open Monday through Saturday from 7:00 AM to 9:00 PM and on Sunday from 7:30 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What kinds of auto parts and brands can I find at AutoZone on E Thomas Rd?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
How can I contact AutoZone Auto Parts at this Phoenix location?
You can reach them by phone at (602) 224-0055 or by email at customer.service@autozone.com.
Is there a website where I can shop online or learn more about this AutoZone store?
Yes, visit https://www.autozone.com/locations/az/phoenix/3908-e-thomas-rd.html to shop online or get more information.
What nearby dining options are available if I visit AutoZone on E Thomas Rd?
Customers can enjoy meals at nearby places like Whataburger, Arby's, Panda Express, and Las Palapas Taco Grill before or after visiting AutoZone.
Are there any nearby postal services close to AutoZone at this location?
Yes, nearby postal options include the US Post Office, United States Postal Service, and USPS Collection Point, useful for mailing needs before or after your visit.
What other automotive service or parts stores are near the AutoZone on E Thomas Rd?
Nearby automotive stores include another AutoZone location and Batteries Plus Bulbs, which offers automotive parts and related services.
Does AutoZone on E Thomas Rd provide curbside pickup and in-store shopping options?
Yes, this AutoZone location offers curbside pickup and in-store shopping for customer convenience.
What should I know about the store's history and its category offerings?
Established in 1979, this store is categorized as an AutoZone Auto Parts store providing auto parts, repair services, tool rentals, brake services, and car battery and accessory sales.
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