Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Thomas Road in Phoenix, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (602) 224-0055.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
939 reviews
5 stars
564
4 stars
164
3 stars
86
2 stars
33
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Bobby, Miguel, and Kevin providing exceptional service.
Efficiency
Customers appreciated the quick service, particularly in battery replacements and installations, with several reviews highlighting fast turnaround times.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor customer service from certain staff members and issues with returns, indicating inconsistency in service quality.
Knowledgeable Staff
Several customers noted the staff's expertise in diagnosing car issues and providing accurate information about products, contributing to a positive shopping experience.
Store Management
Some reviews criticized the management for poor handling of customer complaints and issues, suggesting a need for better training and customer service protocols.
- JVJulie VanDyke1 day ago5.0I stopped by there this evening to pick up a set of windshield wipers for a rental car I was using. Not only did I get a great price on them but the gentleman who waited on me also installed them for me. Give that guy a raise!
- DFDon Faast6 days ago5.0I had the absolutely most incredible customer service I have experienced in years---from Sherry, at the store on Thomas Rd. in Phoenix. My engine was heating up badly and I didnt know the solution. I told her about it, and she immediately figured out the problem, then we went out twice to my truck, lifted the hood and solved it completely!
- PSPorchia SpencerOct 21, 20255.0Came in to purchase a headlight and Bobby N. helped me. He even removed the headlight to make sure it was the correct one, I paid for it, and he replaced it all within 15-20 minutes. I wasn't expecting that, I was expecting to have to get on YouTube and DIY. I'm a very happy customer and he provided great customer service.
- AHAmelia HubbardOct 18, 20255.0Bobby is always helping the whole 9 years at the store. He does a good job finding the issue with my car. So I give him 5 stars. Thank you
- SSShereen SpencerOct 14, 20255.0Thank you Aaron F for changing my wiper blades before one of the recent flash floods. We shared an awesome conversation about keeping a positive mindset during situations and I enjoyed chatting with him.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts at 3908 E Thomas Rd?
AutoZone is open Monday through Saturday from 7:00 AM to 9:00 PM and on Sunday from 7:30 AM to 8:00 PM.
Does this AutoZone location offer in-store pickup and same-day delivery services?
Yes, this location offers both in-store pickup and same-day delivery services.
What kinds of auto parts and brands can I find at AutoZone on E Thomas Rd?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
How can I contact AutoZone Auto Parts at this Phoenix location?
You can reach them by phone at (602) 224-0055 or by email at customer.service@autozone.com.
Is there a website where I can shop online or learn more about this AutoZone store?
Yes, visit https://www.autozone.com/locations/az/phoenix/3908-e-thomas-rd.html to shop online or get more information.
What nearby dining options are available if I visit AutoZone on E Thomas Rd?
Customers can enjoy meals at nearby places like Whataburger, Arby's, Panda Express, and Las Palapas Taco Grill before or after visiting AutoZone.
Are there any nearby postal services close to AutoZone at this location?
Yes, nearby postal options include the US Post Office, United States Postal Service, and USPS Collection Point, useful for mailing needs before or after your visit.
What other automotive service or parts stores are near the AutoZone on E Thomas Rd?
Nearby automotive stores include another AutoZone location and Batteries Plus Bulbs, which offers automotive parts and related services.
Does AutoZone on E Thomas Rd provide curbside pickup and in-store shopping options?
Yes, this AutoZone location offers curbside pickup and in-store shopping for customer convenience.
What should I know about the store's history and its category offerings?
Established in 1979, this store is categorized as an AutoZone Auto Parts store providing auto parts, repair services, tool rentals, brake services, and car battery and accessory sales.