Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Phoenix #889 in Phoenix, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Phoenix, AZ or call us at (623) 772-1196.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
547 reviews
5 stars
324
4 stars
91
3 stars
47
2 stars
24
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly mentioning individuals like Steven, Cyrus, and Andres for their exceptional service.
Inconsistency
Feedback indicated a mix of experiences, with some customers reporting excellent service while others encountered poor customer service and unhelpful staff.
Product Availability
Several reviews noted issues with product availability and incorrect parts being sold, leading to frustration among customers.
Store Cleanliness
Customers appreciated the cleanliness of the store and the ease of using self-checkout stations.
Management Issues
Some reviews highlighted problems with management, including unhelpful responses and poor customer service training.
- TCTy Conway6 days ago5.0Normally I don't like dealing with AutoZone employees because I just haven't had the best experiences, but today John was nice and knowledgeable when running my codes and checking me out. Appreciate it I'll be back
- FCFrancisco González (Cisco)Dec 24, 20255.0My battery was acting up so i took it to my local AutoZone where i had previously bought my battery. It came with a 3yr warranty. I was lucky enough to run into this associate who was able to replace and install my battery. They swapped it out for a new battery covered within my warranty. Edson Aivaroz was courteous and very helpful towards my needs. His customer service was on point. I highly recommend this store and if you happen to run into Edson just know you will receive top tier service. Thanks AutoZone and thank you Edson for the care and peace of mind you were able to give me. I'm back on the road with no worries or concerns about my battery.
- CACelena AparicioDec 7, 20255.0Associate was very helpful. I needed to order a engine filter for my vehicle. He was very helpful in explaining the process as well as the quality of air filters available for my vehicle.
- CTCrazzymoo TobyDec 4, 20252.0Hit and miss spot. Some care about what they do and others do not. Had one give me the completely wrong part. Verify what you get to what to want. Management is not helpful here.
- KGKarina GuadalupeDec 3, 20255.0Pete was an amazing helper GIVE THAT MAN A RAISE
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Phoenix, AZ?
AutoZone Auto Parts in Phoenix, AZ is open Monday to Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Phoenix?
The store is located at 9030 W Thomas Rd, Phoenix, AZ 85037, USA.
What brands of automotive parts does AutoZone offer?
AutoZone offers brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone provide in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What types of automotive products are available at this AutoZone location?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Phoenix?
You can reach AutoZone by phone at (623) 772-1196 or email customer.service@autozone.com.
Can customers shop online for AutoZone products at this location?
Yes, customers can shop online via their website at https://www.autozone.com/locations/az/phoenix/9030-w-thomas-rd.html.
What nearby restaurants can I visit before or after shopping at AutoZone?
Nearby restaurants include Subway, AFC Sushi, Palermos Pizza, Church’s Texas Chicken, Jack in the Box, and Starbucks, offering a variety of dining options.
Are there nearby automotive service centers near this AutoZone?
Yes, Jiffy Lube is nearby for oil changes and automotive repairs, and AGD Auto Glass & Tint Co. offers car window tinting and auto glass services.
Which nearby places offer convenience or related services to enhance my visit to AutoZone?
Customers can use services at nearby locations like SRP PayCenter and Western Union for financial transfers, Wells Fargo ATM and PNC for banking needs, and Blue Rhino Propane Exchange for propane supplies.