Business Details
About
Auto Glass ShopWindshield RepairAuto Window Tinting Service
Auto Glass Factory provides auto glass repair, fleet and commercial glass services, windshield calibration, and more in Glendale, Phoenix, and surrounding areas.
Location
Hours
Reviews
4.5
211 reviews
5 stars
178
4 stars
5
3 stars1
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and friendliness of the staff, particularly highlighting Hector's excellent service.
Speed of Service
Many reviews noted the quick turnaround time for windshield replacements, often completed in under an hour.
Pricing
The business is recognized for offering competitive and fair pricing, often lower than competitors and insurance quotes.
Customer Satisfaction
Overall, customers expressed high satisfaction with the quality of work and the ease of the service, recommending the company to others.
Communication Issues
Some customers reported issues with scheduling and communication, including missed appointments and inconsistent pricing information.
- RHRan HNov 4, 20255.0Great job on my vehicles
- DCD - CleverOct 16, 20255.05 stars from me!!! They are professional and quick!! Plus if they say its $400 it’s exactly $400
- RERich ertanisOct 4, 20255.0Hector is the man he came down quickly and replaced new windshield less then an hour now I’m on way Thank you Hector I would recommend to everybody to do business with this gentleman
- JTjune trovillionSep 26, 20255.0Very professional. Edgar did an excellent job. Thank you, Edgar.
- MBMark BeldenSep 24, 20255.0Edgar did an amazing job replacing my windshield on my JEEP GLADIATOR. Great price and fast service. They even tinted it for me. Paid $340 with the tint and mobile install. Will tell all my friends. Thanks for the great job.
Frequently Asked Questions About Auto Glass Factory
What services does Auto Glass Factory provide?
Auto Glass Factory offers a wide range of auto glass services. These include windshield repair and replacement, door glass replacement, rock chip repair, and window tinting. We service various vehicle types such as cars, trucks, SUVs, semi-trucks, RVs, and fleet vehicles.
Where is Auto Glass Factory located?
Auto Glass Factory is based in Phoenix, but we are focusing on bringing our services directly to our customers throughout the area.
Do you offer mobile services?
Yes, Auto Glass Factory provides mobile services. We understand our customers' needs and can come to your location, whether it's your home, workplace, or any other specified location, to perform the necessary auto glass services.
Is Auto Glass Factory certified?
Auto Glass Factory is fully certified. All our technicians are trained to meet the highest industry standards. We place a strong emphasis on quality and safety in all our auto glass services.
Does Auto Glass Factory work with insurance companies?
Auto Glass Factory collaborates with all insurance companies. We can assist you with your insurance claim process to ensure it is as smooth and hassle-free as possible.
How quickly can Auto Glass Factory repair or replace my windshield?
Auto Glass Factory aims to provide prompt and efficient service. In many instances, we can offer same-day or next-day service. However, we recommend contacting us as early as possible to schedule an appointment.
What type of glass does Auto Glass Factory use for replacements?
For all our windshield and window replacements, Auto Glass Factory uses high-quality, OEM-grade auto glass. This ensures the highest level of safety and customer satisfaction.
Do you offer warranties on your services?
Auto Glass Factory stands behind the quality of our work. All our auto glass services come with a warranty. For specific details about our warranty coverage, please contact us directly or refer to the warranty information on our website.
What types of auto glass services does Auto Glass Factory offer?
Auto Glass Factory provides windshield repair and replacement, door glass replacement, rock chip repair, and window tinting for cars, trucks, SUVs, semi-trucks, RVs, and fleet vehicles.
Where is Auto Glass Factory located?
Auto Glass Factory is located at 2338 N Royal Palm Rd, Suite E, Phoenix, AZ 85021, USA.
Does Auto Glass Factory provide mobile auto glass services?
Yes, Auto Glass Factory offers mobile services and can come to your home, workplace, or any other location to perform auto glass repairs or replacements.
Is Auto Glass Factory certified and insured?
Auto Glass Factory is fully certified and all technicians are trained to meet high industry standards, emphasizing quality and safety.
Does Auto Glass Factory work with insurance companies for claims?
Yes, they collaborate with all insurance companies and assist customers with the claim process for hassle-free service.
What are the opening hours of Auto Glass Factory?
Monday to Friday, 7:00 AM to 6:00 PM; Saturday, 8:00 AM to 2:00 PM; Sunday, 9:00 AM to 3:00 PM; closed on major holidays.
What payment methods does Auto Glass Factory accept?
They accept American Express, Cash, Discover, Mastercard, Visa, and Zelle.
Can I get same-day auto glass services at Auto Glass Factory?
Auto Glass Factory offers same-day services based on availability. It's recommended to schedule early to secure an appointment.
What nearby insurance agencies can customers visit near Auto Glass Factory?
Nearby insurance agencies include Ramirez Insurance, Farmers Insurance - Kami Eshraghi, and Richard Mueller: Allstate Insurance, which can assist with claims related to auto glass services.
Are there nearby vehicle customization or tinting services around Auto Glass Factory?
Yes, WrapStudio AZ and Vader Tint offer auto customization and window tinting services close to Auto Glass Factory, providing complementary automotive care options.
What nearby services could be helpful for customers visiting Auto Glass Factory from Phoenix or Glendale?
Customers can access services like Eliminex Pest, Termite & Weed Control for property care, Neighborhood hospice for health support, and various contractors and automotive services nearby to complement their visit.