AutoZone Auto Parts

Reviews

• BJ

  Billy Jones

  1 day ago
  1.0
  I had a really disappointing experience at AutoZone due to poor customer service. The staff seemed uninterested in helping and acted like I was bothering them when I asked simple questions. Instead of trying to assist, they gave short answers and didn’t make any effort to actually solve my problem. I expected better service, especially from a place that’s supposed to help people with car issues. Definitely not coming back to this location. I would recommend staying away from this store
• JM

  Julissa Montano

  6 days ago
  1.0
  If I could leave a no start review I would. Came in to the store to find the simplest thing, when I asked the person who "helped" me they were just rude and seemed bothered to even be there. He proceed to checking my item out and when I was counting my money he just stood there seemed bothered and gave an attitude. After I payed he literally tossed over my item and the receipt, basically threw it on the counter. I told him that was just rude of him and he just didn't care, continue by walking away. I ASKED if he was the manager and he said yeah, I am. So if this is who's in charge of these stores then I guess customer service isn't one of the qualifications to be hired on. His name was Jerry and I am definitely not ever coming back to this store. I also went back inside and return the item.
• HA

  Herrera Alejandra

  Apr 3, 2026
  1.0
  Horrible experience right now. My cars battery needed to be checked out because it didn’t turn on but I didn’t have the tools to remove the battery. The gentleman Manuel was very sweet to me and was trying to help me with my car but the guy in a grey shirt that I assume is the manager wouldn’t let Manuel help me. It came to the point that I was told to go to another location
• RD

  Rose Dzindolet-Faith

  Apr 2, 2026
  1.0
  The counter people that we delt with were VERY Very Rude, Uneducated in dealing with the public as well as Uneducated in dealing with an older vehicle. Sold me the wrong parts on 2 occasions and Refused to take 1 back even with the receipt! I WILL be changing to O’ Reilly’s for 100% of my auto care needs and Will Also Be Telling All My Friends & Family To Switch As Well!!!
• NA

  Natalie A

  Feb 16, 2026
  1.0
  One of the guys up front didn’t catch his name was extremely rude, disrespectful in the entire interaction. Had to take my item to different location because he wouldn’t help me. Won’t be coming back here

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