Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Peoria.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
716 reviews
5 stars
529
4 stars
61
3 stars
28
2 stars
14
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning specific employees like Brandon and Allison for their exceptional service.
Service Quality
While some reviews highlighted quick and efficient service, others raised concerns about incomplete work and upselling practices, leading to mixed perceptions of service reliability.
Communication
Customers appreciated clear communication about services performed and pricing, although some reported issues with miscommunication and lack of transparency regarding additional costs.
Overall Experience
The overall sentiment was positive, with many customers expressing satisfaction with the speed and convenience of the service, despite some negative experiences regarding specific incidents.
Professionalism
Several reviews noted the professionalism of the staff, although there were instances of unprofessional behavior that negatively impacted customer trust.
- KNKiana N4 days ago5.0They are always professional, explain everything and get me in and out quickly while I sit in my vechile comfortably.
- JHJoey Hernandez6 days ago1.0I’ve had only positive experiences until this past experience. Very poor experience that has made me question my entire relationship with Valvoline. For paying a premium I would have expected going above what I requested but no unfortunately
- MRMiguel RosarioNov 17, 20255.0Excellent service and fairly priced, in and out quickly. At this location, Doan gave me the best customer service, very accommodating, good and thoroughly explained everything! Definitely recommend it, especially in the morning. They don't just provide oil changes, they do air filters, differential, transfer cases, and transmission services. All while you sit in your vehicle.
- RHREVA SUE HANCOCKNov 9, 20255.0Service Advisor, Brandon ,was very friendly and helpful. Explained each step of service being provided.
- MRMaaz RaisaOct 21, 20251.0I called this location to change my transmission fluid and I called to get some inquiry and the person name Isabel was very rude very unprofessional and very unsatisfying. She needs to learn how to talk to the customer when they call. I was gonna come to this place, but I decided not to go because of the rudeness the way she spoke
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicles does Valvoline Instant Oil Change service in Peoria?
Valvoline Instant Oil Change provides preventive maintenance for all types of vehicles in Peoria.
How long does a typical oil change take at Valvoline Instant Oil Change on W Cactus Road?
Oil changes typically take about 15 minutes while you stay in your car.
Does Valvoline Instant Oil Change require appointments for oil changes or maintenance services?
No, Valvoline Instant Oil Change does not require appointments; you can walk in anytime during open hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
What are the regular business hours for Valvoline Instant Oil Change in Peoria?
They are open Monday through Friday from 7:00 AM to 7:00 PM, Saturdays from 6:30 AM to 7:00 PM, and Sundays from 7:00 AM to 7:00 PM.
Is Valvoline Instant Oil Change open on holidays?
The location is closed on Thanksgiving (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Valvoline Instant Oil Change located in Peoria?
It is located at 7475 W Cactus Road, Peoria, AZ 85381.
Are there dining options nearby Valvoline Instant Oil Change on W Cactus Road?
Yes, nearby dining options include Papa Murphy's, Carl's Jr., Panda Express, Little Caesars Pizza, and SNOWFOX.
What nearby stores could I visit while waiting for my car service at Valvoline Instant Oil Change?
You can visit nearby stores such as Ruggiero's Ace Hardware, Carl's Ace Hardware, Fry's Food Store, Fry's Pharmacy, and Resharp for kitchen and bath supplies.
How can I easily find Valvoline Instant Oil Change using public transit or landmarks?
Valvoline Instant Oil Change is near MidFirst Bank and Fry's Food Store on W Cactus Road, making it easy to locate if using local landmarks for directions.