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Safelite AutoGlass

4.3
(734 reviews)

Business Details

18783 N 83rd Ave, Peoria, AZ
85382, United States
(888) 843-2798
https://www.safelite.com/stores/Peoria

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Peoria area, turn to Safelite AutoGlass . Those in central Peoria or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 18783 N 83rd Ave, Safelite AutoGlass Peoria repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
18783 N 83rd Ave, Peoria, AZ
85382, United States

Hours

Reviews

4.3
734 reviews
5 stars
564
4 stars
42
3 stars
17
2 stars
13
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and efficiency of the technicians, highlighting their thoroughness and care during the installation process.

Customer Experience

Overall, customers reported a positive experience with easy scheduling, timely service, and good communication from the technicians.

Mixed Repair Outcomes

While many were satisfied with the repairs, some customers expressed disappointment with the quality of certain repairs, particularly regarding visibility issues and cleanliness after service.

Customer Service Issues

A few reviews mentioned poor customer service experiences, particularly with communication and handling of payment issues.
  • CB
    Cherie Bearden
    2 days ago
    5.0
    Safelite was amazing. Most definitely best value. I did my research. Plus, I was not there during the installation. When I got home, it looked beautiful. I'm so happy!
  • DW
    Dave Weaver
    Feb 23, 2026
    1.0
    Installer bent the chrome molding on my windshield. He left the door ajar and killed my battery. Now I need a new battery. Horrible experience.
  • BR
    Brandon Ross
    Feb 18, 2026
    5.0
    I just had my car glass replaced through Safelite and I honestly can’t say enough good things about the experience — mainly because of Lawrence. From start to finish, he was professional, fast, and genuinely went above and beyond to make sure everything was done right. I’ve dealt with car issues before where you feel like you’re getting rushed, or you’re left wondering if the job was done correctly. That was NOT the case here. Lawrence showed up on time, explained everything clearly, and had a calm, confident way about him that instantly made me feel like my car was in good hands. He was extremely thorough and careful during the entire replacement. He didn’t cut corners, didn’t rush through anything, and made sure the glass was installed cleanly and correctly. You can tell he takes pride in his work. He also made sure everything was sealed properly, cleaned up after the job, and left my car looking better than it did before. What I appreciated most is that Lawrence didn’t treat it like “just another appointment.” He actually cared about doing the job right and making sure I was taken care of. Honestly, he saved me a huge headache — and I’m not exaggerating when I say he kind of saved my ass because I needed this done quickly and done correctly. If you’re scheduling with Safelite and you get Lawrence, you’re lucky. He’s the kind of technician that makes the whole company look good. I would 100% recommend him to anyone who needs windshield or auto glass replacement. Thanks again Lawrence — seriously, great work.
  • SM
    S M
    Feb 5, 2026
    1.0
    Poor quality repair. Chip is in direct line of sight and even after repair the sun reflecting from chip cracks distracts my driving. I likely need a new windshield which means another trip to a glass repair facility. If the chip repair would likely result in a continued distracting line of vision they should have just told me that I need a new windshield and not done the repair. Further the Safelite technician promised a cleaning of my interior glass and this was also very poor quality. There is haze and streaks that also cause driving distractions when light hits the glass. Very disappointed.
  • MC
    M C
    Jan 26, 2026
    4.0
    Had windshield and Llumar Air 80 tint replaced. Both were done excellent and very happy with result. Problem is I did not receive certificate for the window film even after asking two separate times , tech said it would be emailed, didn't receive and then I called and nothing after several days. Receipt only states "1 tint strip cash". They have Llumar window film displays all over the store, which is why this issue bothers me. I have had Llumar films on all my vehicles for a long time, they have an excellent nationwide lifetime warranty that I have only needed to use once. Llumar purchases arent cheap ($225 for windshield, $750 for extended cab truck) and have a warranty card (or dealer online registration) with vehicle information, installer information, tint model, lot number and install date in case of issues down the road. I have nothing to show the brand or type installed so if there is ever an issue I am stuck with only going here.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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