Need a rental car in Peoria, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Peoria location today.
Many customers praised the exceptional customer service provided by staff members, particularly highlighting Bennett, Nathan, and Tamalyn for their friendliness and helpfulness.
Efficiency
Several reviews noted the quick and easy rental process, with efficient check-in and check-out experiences.
Staff Attitude
Customers frequently mentioned the positive and accommodating attitude of the staff, contributing to a welcoming atmosphere.
Mixed Experiences
While many had great experiences, some customers reported issues with vehicle availability and unexpected charges, indicating inconsistency in service.
Location Praise
The Peoria location received numerous compliments for its cleanliness, organization, and overall service quality.
LH
Laura Hasty
Nov 15, 2025
5.0
Had to take an unexpected trip and needed to travel last minute. First thing in the morning when they opened was able to secure a car and get going. Fast friendly service. Easy return no problem!
LL
Lyn Light
Nov 12, 2025
5.0
Very quick to get a car when I had a vehicle emergency.
Tamalyn was super friendly and helpful!
The whole process was a smooth and fast. Thank you so much! Would definitely go back!
JN
Jim Newton
Nov 11, 2025
5.0
Bennett and the friendly lady who is a fan of Jalen Hurts (Sorry I didn't catch your name!) took great care of my family. Recalls put them in a tight spot but we were able to come to a quick resolution. Thank you so much!
SB
Sophia Berrada
Nov 3, 2025
5.0
Bennett was absolutely incredible to work with. The store was super understaffed, but Bennett made sure that every customer was taken care of, and he did it with a big smile on his face. I would come back just for his customer service.
SG
sreekanth gutlapalli
Oct 22, 2025
1.0
This has been by far the worst car rental experience I’ve ever had. I arrived on time for my pickup and was literally the first customer there. It’s now been over 1 hour and 40 minutes, and I still don’t have my car.
In that time, four other people who came after me got their vehicles — including two who reserved the same compact car as I did. How is that even fair? The employees here move at their own slow pace, with zero urgency or respect for customers’ time.
I have a job to get to, and this unnecessary delay completely ruined my schedule. It’s honestly ridiculous how lazy and careless the staff are. They clearly don’t care about customers at all.
I usually never bother writing reviews, but this experience deserves one. Enterprise needs to seriously re-train or replace the team at this location — the customer service is beyond unacceptable. I’ll think twice before ever renting from Enterprise