Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Peoria #4493 in Peoria, AZ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Peoria, AZ or call us at (480) 337-9957.
Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported rude and dismissive behavior from employees.
Staff Knowledge
Several reviews highlighted the knowledge and helpfulness of staff, particularly in assisting with parts and installations.
Store Management
The store manager received both praise for exceptional service and criticism for unprofessional behavior, indicating inconsistency in management quality.
Product Availability
Customers noted that the store is generally well-stocked, but there were instances of specific parts being unavailable.
Atmosphere
The store environment received positive remarks for cleanliness and a friendly atmosphere, although some customers reported feeling uncomfortable due to staff behavior.
DB
Daniel Baltazar
Nov 14, 2025
5.0
I received fantastic service from Ryan and Nick! Both very reliable mechanics who helped get my car back up and running. Much appreciated!
RW
Rod Wetzel
Nov 5, 2025
4.0
Carlos was great in trying to solve my problem and giving helpful advice
CA
chertchai assini
Oct 26, 2025
5.0
Back up store when you really parts for your car
RR
RLTW
Oct 10, 2025
5.0
Patrick (store manager) provided exceptional customer today installing a new battery for me. Good help is hard to find these days and is an asset to this store! Thank you!!!!
CB
Crystal- Chad Berg
Sep 7, 2025
1.0
We just stopped by to pick up a couple of items. After grabbing them, we waited at the register for quite a long time. Eventually, my son politely asked one of the workers if there was someone who could come to registers. The employee verbally accosted him for asking with such a violent response that I had step in and tell the employee to calm down. I’ve never experienced such atrocious volatility and violent behavior from a retail worker. The employee is either a terrible mis-hire or the store is appallingly mismanaged.
This is not a store we will support or recommend others support. There are stores with people who treat others with dignity; this apparently isn’t one of them.