Enterprise Rent-A-Car

4.3
243 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Oro Valley, AZ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tucson Oro Valley location today.

Location

Enterprise Rent-A-Car
8195 N Oracle Rd, Oro Valley, AZ
85704, United States

Hours

Reviews

4.3
243 reviews
5 stars
169
4 stars
30
3 stars
14
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Raul, Veronica, and Mike for their exceptional service.

Vehicle Availability

Several reviews noted issues with vehicle availability, including instances where reserved cars were not ready or available upon arrival.

Cleanliness and Maintenance

Feedback indicated mixed experiences regarding the cleanliness and condition of the vehicles, with some customers reporting dirty cars and maintenance issues.

Efficiency

While many customers appreciated the quick service, others expressed frustration with long wait times and inefficiencies during the rental process.

Overall Experience

Overall, the location received a mix of positive and negative reviews, with many customers expressing satisfaction but also highlighting significant areas for improvement.
  • MR
    Marty Rex
    3 days ago
    5.0
    Awesome service
  • JG
    Jennifer Gonce
    Nov 12, 2025
    5.0
    Excellent service!! Veronica was friendly, professional, and helpful. We were in and out in less than 10 minutes. Highly recommend this location!
  • LO
    Leslie Offer
    Nov 5, 2025
    5.0
    Easy to rent from Enterprise, but Oro Valley. Staff is wonderful!
  • EF
    Elizabeth Fritz
    Oct 28, 2025
    2.0
    The staff here are friendly, but if you are getting a car from this location...TAKE PICTURES OF THE CAR. EVEN THE ROOF. I have driven a car from Oro Valley, Arizona to Washington state twice. Both times, I have had to deal with their Damage Recovery team-because the Oro location hasn't properly photographed/documented the damages to the car. This really makes renting a car stressful; and jumping through hoops to prove that I didn't cause damage to a car isn't how I want to keep ending vacations to visit my grandparents in Arizona. Another side note-I encountered vehicle issues on my trip down, which isn't the fault of the Oro location-things happen. However, I was supposed to return the car to this spot. I never received a final invoice, a follow-up phone call, or any emails from anywhere in Arizona regarding the tow, the car, the final charges...the team in Washington had to help clean up that mess. Edit: In the response to my review, I was told to reach out to their customer care team online-which I did-and still have yet to receive a response.
  • CJ
    Carol Johnson
    Oct 27, 2025
    5.0
    Excellent experience. Raul at Tucson/Oro Valley Enterprise was courteous and attentive. Had many vehicles to pick from. Highly recommend!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Oro Valley, AZ?

Enterprise Rent-A-Car in Oro Valley offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Oro Valley?

The Oro Valley location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.