From the moment I made an inquiry to driving away with my brand new travel trailer, I was in good hands. Everyone was happy, knowledgeable, kind, and most importantly just overall cared about my experience. They made it the easiest big purchase I have ever done in my life. Special thanks to Amir and Gary in finance. I feel like part of the General RV family and look forward to this being my "go to" place for any and all trailer needs.
JT
Julie Templeton
Apr 28, 2026
Easy to schedule, I was kept up to date on repairs as they continued, I was consistently contacted if any additional costs were needed. Courteous, well communicated , quality service.
RL
Roy Van Leeuwen
Apr 24, 2026
Seems like all these RV sales men have owned 5 or more RVs, but know very little about the ones available in the market. This dealership talks about MSRP, which in the RV world is an imaginary number no one should consider.
RJ
Rob Johnson
Apr 21, 2026
Had a great experience purchasing our new travel trailer at Mesa/Phoenix General RV. Michael was our sales reps and he helped us confirm our selection. Gary in finance is awesome. No nonsense, straight to the point guy and works hard to get you in and out of the finance office. We also worked with Heather in Parts. She's a rockstar, knows her products and parts. Stephen did our walk through and really spent a lot of time showing us all the ins and outs of the new trailer, how things work, tips, and tricks (his best tip: keep a box of spare fuses... Never know when you might need one when you're all out in the woods!). David helped get our WDH installed and took time to show exactly how it all worked, how to set it up and how to remove it. Thanks David! We also worked with Heather (the other Heather) in Service and she's great too. Had a few fix-it items after our first trip - - not unexpected, new trailers tend to have their little fix-it items, and Heather helped get us scheduled and taken care of quickly. Overall, a great team there, much better than that "other place" across the street. :)
CC
Carrie Craig
Apr 19, 2026
Our sales rep, Raymond, was very friendly, nice, funny and very helpful! Gary in the finance Center was just as friendly and nice and extremely helpful! Overall, General RV Center is a great place to go looking for an RV!