Jiffy Lube

4.3
377 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MESA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1945 S Country Club Dr, Mesa, AZ
85210, United States

Hours

Reviews

4.3
377 reviews
5 stars
269
4 stars
39
3 stars
17
2 stars
15
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly and efficient service while others report rude and condescending behavior from management.

Cleanliness

Several customers noted unsanitary conditions in the waiting area, including dirty chairs and floors.

Service Quality

While many reviews highlight quick and professional service, there are complaints about incomplete work and lack of communication regarding vehicle condition.

Pricing

Customers expressed concerns about high prices for services, with some feeling that costs were excessive compared to competitors.
  • JS
    J. Stratton
    3 days ago
    5.0
    Efficient service. Friendly technicians. Thanks!
  • RG
    Roger Gomez
    Dec 26, 2025
    5.0
    Good service at Jiffy Lube the one on baseline and Country Club.
  • GR
    Gilbert Ramos
    Dec 19, 2025
    1.0
    I had a disappointing interaction with the manager, Chris. I approached him with a simple, respectful question that had nothing to do with Jiffy Lube’s operations or authority. Instead of basic customer service or a civil conversation, his response felt unnecessarily rude and condescending. From the very first approach, his tone was elevated and demanding. He told me to step out, which I did without issue, but his attitude remained hostile throughout the interaction. Rather than calmly explaining his position, he went out of his way to say that even if the land in question were their property, he would still say no and suggested I “go elsewhere,” which felt dismissive and inappropriate. I was genuinely trying to have a calm, reasonable conversation, but his demeanor made that impossible. I’ve been a Jiffy Lube customer for years, all across the country, and this was by far the worst managerial interaction I’ve experienced. The situation didn’t require escalation, yet Chris created unnecessary tension through his approach, tone, and attitude. Ending it in a religious comment. Customer service starts with respect, and unfortunately, that was missing here.
  • JJ
    Jon Jon
    Dec 19, 2025
    1.0
    The office I was asked to wait was very dirty and I felt very. The chairs looked like they hadn’t been cleaned in years. The floor had footprints of oil residue which appeared to be from the workers from the dippers to the restroom. I dare not even look at those. Not a good representation of such a company so wide spread. The price was much higher than I have ever paid for the same oil change using the same oil on the same vehicle. The customer service was subpar as well, even when I asked for a receipt, the oil stained printer wouldn’t print out a receipt - the sales agent said it was broken. I would not recommend to anyone.
  • DC
    Don Cope
    Dec 14, 2025
    3.0
    The manager was extremely rude and arrogant. Talked down to customers, just acted like he is above everyone.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service