Jiffy Lube

4.6
414 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MESA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
828 W Baseline Rd, Mesa, AZ
85210, United States

Hours

Reviews

4.6
414 reviews
5 stars
341
4 stars
33
3 stars
11
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees providing excellent service.

Efficiency

Many reviews highlighted the quick service, with customers frequently noting that they were in and out in under 20 minutes.

Mixed Experiences

While most feedback was positive, there were some negative experiences reported, particularly regarding rudeness from certain staff members and issues with service accuracy.

Value for Money

Customers appreciated the reasonable pricing for services, although some expressed concerns about rising costs.

Cleanliness and Professionalism

The shop was generally described as clean and professional, contributing to a positive customer experience.
  • KF
    Kim Fernandez
    2 days ago
    4.0
    Enjoy going to Jiffy on Baseline. They are always fast, efficient, and kind.
  • NM
    Nicholas Mudge
    Jan 5, 2026
    2.0
    The work is fine. But the customer service is always pretty terrible. It's like they hate having to actually work or something.
  • CL
    Cornelia Lee
    Dec 29, 2025
    5.0
    The service was quick and the customer service was excellent too.
  • CE
    Crystal Erickson
    Dec 12, 2025
    5.0
    Wonderful service, friendly and helpful staff, Kee was sp kind! Would come back again
  • KA
    Kevin Anderson
    Dec 5, 2025
    1.0
    Scary! I had to correct the technician on my truck being a diesel!!! They had it down for a gasoline engine (5W30) at 8 quarts. I doubled checked everything and told them what my vehicle required (5W40) and 10 quarts and what kinda filter it used. I “hope” they actually put that in my vehicle. The technician was very friendly throughout the entire process, but if I would have double checked they would have ruined my engine.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service