Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cristian, Natalie, and Austin for their exceptional service.
Service Quality
There were mixed reviews regarding the quality of repairs, with some customers experiencing issues such as improper alignments and unresolved car problems after multiple visits.
Wait Times
Several reviews highlighted long wait times, even with appointments, leading to frustration among customers.
Cleanliness
Multiple customers noted that the waiting area and overall cleanliness of the facility were lacking, indicating a need for improvement.
Pricing Issues
Some customers expressed dissatisfaction with pricing, feeling that they were overcharged or that services were not performed as promised.
MV
Ms. V
1 day ago
5.0
I had an excellent experience at Goodyear Auto Service on February 28th, 2026. Although I didn't have an appointment, I called in, and D'Angelo, the shop manager, answered the phone. He was incredibly professional and attentive. I explained that I needed basic maintenance--such as a headlight replacement, fluid checks, and also that my AC's highest setting wasn't working. D'Angelo got me in for same-day service, which I really appreciated. He paid special attention to my concerns, even coming out to my car to ensure the headlight worked. The team at this location on 50 N. Dobson Road, Mesa Arizona, has always done a fantastic job for me. I'm truly grateful and highly recommend them. Five stars for D'Angelo and the whole team!
JS
Jordan Sanders
Feb 17, 2026
5.0
D’Angelo made my experience more than memorable! I am a FlexDrive renter who brought my vehicle in to get serviced and D'Angelo took care of me expeditiously. The knowledge on this gentleman allowed me to walk out of this location knowing that my vehicle is in good hands. Thank you team for assisting me with my car.
JG
Jerry Govan
Feb 16, 2026
5.0
I was on time, they were very prompt and friendly! I felt like they were real people and concerned in the way they showed how I could get double the mileage from a better oil, and it was on a $20 off special. And the guy said a couple of times you will need to stay with it, so you decide. Plus the atmosphere was fun and businesslike at the same time. I was offered water 3 times, because the mechanic timing was longer than projected. I will definitely keep going back, and it is close to home! Thanks Goodyear!
CJ
Christy Jones
Feb 16, 2026
5.0
All of the people that work here are amazing! You get some good laughs and reasonable pricing. This place is fair in pricing and won't try to up sale you on anything. The people will help you out. Good people, good company!!
MW
Melissa Wood
Feb 10, 2026
1.0
If you want to save money DO NOT GO HERE! THEY OVER PRICE EVERYTHING!!! This place is a scam. They tell you they’re taking $20 off. And charge you $99.00 when the oil change was supposed to be $94.00. $20.00 yeah right, what a dumb way to scam people. This location has no idea what they’re doing, they do not care about the customer. All they care about is jacking up prices. Over $100 for a Basic oil change. Don’t go here, they’ll just over charge you with a smile on their face Acting like they’re helping you when they’re just pocketing the cash.
Again, WHAT A SCAM!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including tire sales, oil changes, and general auto repairs.
Where is Goodyear Auto Service located?
It is located at 50 North Dobson Road, Mesa, AZ 85201-6821, United States.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary; some holidays have reduced hours or are closed.
Does Goodyear Auto Service provide pickup and delivery services?
They offer in-store pickup service for their products and services.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, the center has wheelchair accessible entrances and restrooms.
Are there places to eat near Goodyear Auto Service?
Yes, nearby you can find eateries such as Shaanxi Garden (a Chinese restaurant), E.T. Tea and Popcorn Chicken (bubble tea and coffee shop), Tiger Sugar (desserts and bubble tea), Krispy Kreme (donuts), Carne Asada (Mexican restaurant), and Taco Bell (fast food).
Where can I do some shopping near Goodyear Auto Service?
Nearby shopping options include Roll by Goodyear (tire and automotive retail), Liberty Pawn & The Jewelry Buyers (pawn and jewelry store), JR's Shoes and Boots (shoe and clothing store), Walgreens (pharmacy and convenience store), and Z&Y Gifts (souvenir and gift shop).
What nearby services are available around Goodyear Auto Service that customers might find useful?
Nearby services include medical and health facilities such as Happy Molar Dental, Joeun Spine Chiropractic, and My Dr Now family practice. There are also assisted living facilities like Courtyard Towers and Forge Tower, as well as financial services such as TruWest Credit Union and Western Union.
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