Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
226 reviews
5 stars
145
4 stars
27
3 stars
11
2 stars
6
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Cristian and Natalie for their exceptional service.
Service Quality
There are mixed reviews regarding the quality of repairs, with some customers experiencing issues like improper alignments and unresolved mechanical problems.
Efficiency
While some customers appreciated quick service, others reported long wait times and inefficiencies, especially regarding appointments.
Trust Issues
Several reviews expressed concerns about transparency and trust, with claims of being overcharged or receiving unnecessary services.
Cleanliness
Multiple customers noted that the facility was not well-maintained, with complaints about cleanliness in the waiting area.
- EMEwanda MosleyDec 20, 20251.0Goodyear: A Case Study in Poor Customer Service & Risk Management. In Oct 2025, I purchased 2 top priced tires and an oil change at GoodyeAr (Mesa, AZ). Within 5 days, one tire blew out in the freeway. Corporate resolution? Pay upfront for a replacement and wait 30 days for a refund. Their advertised 29-ooint inspection missed an alignment issue, causing severe tire wear in less than two months. After paying for an alignment and returning for four new tires, a billing error left me without the tires and driving on unsafe ones for up to 20 days while waiting for a credit to clear.. This experience highlights serious gaps in customer care, process integrity, and safety accountability. I'm nseeking urgent resolution and compensation. Not from the store, but from Corporate who either didn't educate management on resolving an issue that fits best all parties involve and know when to take a hit if necessary to resolve the issue at hand. #Customer Experience #Pricess Improvement #Safety Matters #Goodyear.
- JBjames bodenschatzDec 14, 20255.0Best place to come for car service
- SDStephanie DiNennaOct 6, 20251.0If you are a Flex Driver for Lyft, do not go to this location for maintenance. They will not help you.
- NCNebraska CornhuskersSep 23, 20251.0This place is a scam. Came to get a tire fixed but they replaced tires without telling me. This has happened several times within the last 3 months. They is scamming Lyft. The explanation was that they don't balance the wheels. And the wheels are not good. This is a crazy explanation. I told the guy " you do realize these tires came from "you" 😂 The guy really tried to gaslight me. They is really scamming. Three sets of tires in 3 months is wild. I barely drive. I only came because there was a nail in 1 tire. Goodyear mesa need to do better. I would advise anyone to avoid this location. Litchfield AZ is a good location but NOT 🚫 Mesa Az
- CCChristina CarriereSep 10, 20254.0We got a nail in our tire and they fixed it with in 10 mins. And the prices were outstanding the guys were amazing
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including tire sales, oil changes, and general auto repairs.
Where is Goodyear Auto Service located?
It is located at 50 North Dobson Road, Mesa, AZ 85201-6821, United States.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary; some holidays have reduced hours or are closed.
Does Goodyear Auto Service provide pickup and delivery services?
They offer in-store pickup service for their products and services.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, the center has wheelchair accessible entrances and restrooms.
Are there places to eat near Goodyear Auto Service?
Yes, nearby you can find eateries such as Shaanxi Garden (a Chinese restaurant), E.T. Tea and Popcorn Chicken (bubble tea and coffee shop), Tiger Sugar (desserts and bubble tea), Krispy Kreme (donuts), Carne Asada (Mexican restaurant), and Taco Bell (fast food).
Where can I do some shopping near Goodyear Auto Service?
Nearby shopping options include Roll by Goodyear (tire and automotive retail), Liberty Pawn & The Jewelry Buyers (pawn and jewelry store), JR's Shoes and Boots (shoe and clothing store), Walgreens (pharmacy and convenience store), and Z&Y Gifts (souvenir and gift shop).
What nearby services are available around Goodyear Auto Service that customers might find useful?
Nearby services include medical and health facilities such as Happy Molar Dental, Joeun Spine Chiropractic, and My Dr Now family practice. There are also assisted living facilities like Courtyard Towers and Forge Tower, as well as financial services such as TruWest Credit Union and Western Union.