Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jorge and Heidi for their exceptional service.
Quality of Work
While some customers were satisfied with the repairs, others reported issues with the quality of work, including incomplete repairs and misalignment.
Communication
Several reviews noted poor communication regarding updates and estimates, with some customers expressing frustration over unreturned calls and lack of follow-up.
Timeliness
Customers appreciated the quick turnaround for repairs, with some receiving their vehicles back earlier than expected, although delays were also mentioned.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant dissatisfaction with service and repairs.