EG
Eduardo Gimeno
May 28, 2017
Since the first contact, John was a great person to talk to. Ruth, the wonderful lady that answers the phone, was always pleasant to talk to. They took care of my car like it was there own. I drive an M3, and John recognized that right off the bat, knowing it was a special model, having just worked on one before i took my car in. I also placed some additional items in his queue for him to work on for me, and he didn't even blink. My car was supposed to be ready on Friday, and received a call from him (as well as a text and an email, talk about pro-active) letting me know that they got some last minute parts in late on Friday, and my car wouldn't be ready. Now, this is Memorial Day weekend, and I got a call Saturday morning (mind you, shop employees don't work on the weekend) letting me know my car would be finished around 11 a.m. His shop guy came in on his day off (John enticed him to pay him some extra overtime hours, at his cost!), and John called in his detailer to get the car cleaned up for me before i got there. Treated like a king. Will most definitely be going back here for any future body work. Great place, great work, great prices, great customer service.