AutoZone Auto Parts

4.3
941 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Dobson in Mesa, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mesa, AZ or call us at (480) 962-0242.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
845 S Dobson, Mesa, AZ
85202, United States

Hours

Reviews

4.3
941 reviews
5 stars
594
4 stars
166
3 stars
81
2 stars
26
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about employees giving incorrect information.

Store Organization

The store was described as chaotic and disorganized at times, leading to longer wait times and frustration for customers.

Product Availability

Customers noted issues with stock levels and availability of certain parts, leading to dissatisfaction.

Positive Experiences

Many customers reported positive experiences with specific employees who went above and beyond to assist them.
  • BR
    Betty Roberts
    Nov 8, 2025
    5.0
    Richard ...one of your awesome team members...was so kind...helpful and knowledgable. Richard makes this AutoZone great!!!!!
  • AW
    Ashleigh Woods
    Oct 30, 2025
    1.0
    Why does you’re incoming calls not work, you can’t call to ask any questions about services
  • DP
    Danny Peek
    Oct 28, 2025
    1.0
    The other day I went into this AutoZone to get headlights for my car, A heavier set white woman with short blonde hair assist me with getting the “ Correct headlights for my vehicle”. She had attitude and when I asked, are you sure this is the correct lights for my Kia Soul 2022 She said “ yes, their headlights for your vehicle” rushing me to make my purchase. But in fact, these are the wrong lights and I spent $54 on them. She seemed like she was in a rush for me to go just to continue her conversation with the other employees at the store. AutoZone should not hire anyone that don’t know what they’re talking about and on top of that poor Customer Service. This place isn’t even worth one star ,if I could give zero stars, I would. please, if you guys go to this AutoZone do not accept any help from the heavier set white woman with short blonde hair.
  • DP
    Daniel Peru
    Oct 11, 2025
    5.0
    I wanted to write this review as a way to thank Maricella and Nick for their expertise and kindness. We ran into some unexpected car problems and they were so fast to offer us help and knowledge on how to resolve the issue. They were both very kind and supportive which we appreciated tremendously. Thank you both again for the great experience we had and for helping us get back on the road.
  • LC
    L C
    Oct 11, 2025
    5.0
    Super happy with my experience at this store location. Was having battery issues and the staff was super amazing and patient. I’m not very familiar with cars so having others walking us through all the steps and helping us out was truly amazing. Thank you Nick and Marisela, you were amazing and we were super lucky to have met with you both!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts at 845 S Dobson in Mesa, AZ?

AutoZone Auto Parts is open Monday through Friday from 7:00 AM to 9:00 PM, and on Saturday from 7:30 AM to 9:00 PM. On Sunday, it operates from 7:30 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.