AutoZone Auto Parts

4.2
954 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Dobson in Mesa, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mesa, AZ or call us at (480) 962-0242.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
845 S Dobson, Mesa, AZ
85202, United States

Hours

Reviews

4.2
954 reviews
5 stars
604
4 stars
165
3 stars
81
2 stars
27
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were criticized for rudeness and lack of assistance.

Staff Knowledge

Several reviews highlight knowledgeable staff who provided valuable assistance, while others noted instances of incorrect information or lack of product knowledge.

Store Organization

Customers reported issues with store organization and staff availability, leading to long wait times and chaotic experiences.

Product Availability

While many customers found the store stocked with necessary parts, there were complaints about specific items being unavailable or staff not being able to locate them.
  • KL
    Katie Leidhold
    4 days ago
    5.0
    5 stars!! Was assisted right away and had all my questions answered. Jaydon was super helpful with changing my car headlights!
  • KB
    Kirsty Badilla
    Jan 1, 2026
    2.0
    My check engine light came on and I am from out of town. So I stopped in to have them read the codes so I knew what to expect on my drive home. The staff were not friendly at all. They refused to help because it was lightly sprinkling outside and they didn't want to go out while it was sprinkling. It was a poor experience overall. I don't mind doing the readers myself, but the attitude and general presentation was unprofessional.
  • RV
    Roxie Vigil
    Jan 1, 2026
    1.0
    I am a mechanic shop owner based in Colorado. I called this commercial desk at 2:25 pm today in hopes the man behind the commercial desk could help me order parts for a family member who was in need of the parts. I wanted to help all that I could by buying her the parts at the autozone near her. Instead of getting help I was told that the commercial desk was closed to me and that they were not going to help me until tomorrow! Having family who works at autozone I know damn well this is not how their commercial desks should be handling any client. I hope this reaches who it needs to. This needs to be corrected. I will NEVER take my business to this autozone ever again and I’m from a whole other state… ALL AUTOZONE PRO CUSTOMERS BEWARE OF THIS DESK IF YOU ARE OUT OF TOWN HELPING THOSE WHO NEED IT!! I would suggest choosing a different location if possible!
  • GJ
    Gibby Jones
    Dec 26, 2025
    1.0
    Lazy employes! I called two hours to verify part was there from another store before travelling across town to this location. Then I waited an hour for both employes to apologize it's in the store but they can't find it and gave up their look for it. Then someone ran out the store with arm full of items.The employee said well she can't do anything about that either! Horrible customer service! She did offer me 10% off of the item at another store that was across town in the direction of the store in which I just came from but past it by another 6 mile! Excuses excuses excuses describes the customer service!
  • AT
    Andy Thompson
    Dec 20, 2025
    1.0
    I went to the AutoZone right on Dobson road by MCC. The cashier's name is maricella V. She was absolutely atrocious rude and she like yelled at me twice. She listened to nothing. I said when I told her what I was looking for and kept yelling at me that I was looking for the wrong thing. I go to this AutoZone not because it's the closest to my house because they provide the best customer service and the prices are really good. If she's going to be the main cashier there, I don't know if I can ever go to this place again. I don't like being screamed at when I'm trying to give your business money! I was so appalled I ended up going to O'Reilly's which I hate shopping there.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts at 845 S Dobson in Mesa, AZ?

AutoZone Auto Parts is open Monday through Friday from 7:00 AM to 9:00 PM, and on Saturday from 7:30 AM to 9:00 PM. On Sunday, it operates from 7:30 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.