Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E Guadalupe Rd in Mesa, AZ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mesa, AZ or call us at (480) 986-0714.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
403 reviews
5 stars
283
4 stars
59
3 stars
20
2 stars
10
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and friendliness, particularly highlighting employees like Ramon, Michelle, and Johnny for going above and beyond.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, contributing to their loyalty to the location.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees, particularly regarding service quality and communication.
Installation Services
There were complaints about inconsistent battery installation services, with some customers stating that installations were not offered despite being advertised.
Management Issues
Several reviews mentioned dissatisfaction with management, particularly regarding employee behavior and customer service training.
- DMDenise Marie1 day ago5.0Michelle was very helpful today.. It was raining & I was in my car crying because my wind shield wiper broke. When she saw me boo-hooing. She tapped on my window & changed it for me. I really appreciated her help!!
- BCb correaNov 8, 20255.0Xavier or Francisco (sorry I’m Bad with names) he went above and beyond in helping me get the right product for my car and putting it in! I get super intimidated when it comes to anything car related but the experience ended up being super easy. Thank you!
- EEEd EddyOct 24, 20255.0Parts that I need they have them
- PMPaxten MannOct 24, 20255.0Dave and Michelle in the morning are the best people I have by far ever met at an AutoZone I don’t know much about fixing cars but they really helped me out 10 out of 10 service. Great customer service very nice people.
- JFJudi FernandoOct 17, 20252.0I generally avoid putitng bad reviews but I went to this couple times last week and had bad experience each time. The 1st time was to check on my battery health, the parts manager came out to look and when he plugged his device it wasnt charged enough - he then went and got a 2nd unit which did not tell us anything. I was looking to replace the battery but without confirming its bad i didnt want to take a chance. Anyways I left there because he was stressed and constantly kept swearing because there was a lot of customers who walked in at same time so he didnt seem to want to spend lot of time. I thought it was just a bad day for them. Next day I walked in at 8:33pm (store closes 9 pm) asking someone else to help run diagnostics on the engine light i had. That person literally turned back and let a huge sigh to which i had to say " I'll come back another time if this is a bad time". They felt bad that i got wind of their feelings i guess lol and then insisted we check it there itself but we didnt do a detailed diagnostics (he clicked "no" when the device popped up asking "do you want to run a detailed report? This could take time"). I miss my Autozone at Gilbert and Williamsfield - everyone is so helpful there, thanks to their good hearted manager Gabriel who sets the tone for the employees.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.
What time does AutoZone Auto Parts open on Sundays?
On Sundays, AutoZone Auto Parts opens at 8:00 AM and closes at 8:00 PM.
Where is AutoZone Auto Parts located in Mesa, AZ?
AutoZone Auto Parts is located at 7659 E Guadalupe Rd, Mesa, AZ 85212, USA.
What types of products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does the store offer in-store pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup as well as same-day delivery services.
How can I contact AutoZone Auto Parts in Mesa for inquiries?
You can call AutoZone at (480) 986-0714 or email customer.service@autozone.com for customer service.
Which well-known automotive brands are available at AutoZone Auto Parts?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What nearby places can customers visit before or after shopping at AutoZone Auto Parts?
Customers can enjoy coffee at Ziggi's Coffee, have a meal at Filiberto's Mexican Food, or relax at Orchid Nail And Spa, all close to AutoZone.
Are there any nearby service providers that might complement a visit to AutoZone Auto Parts?
Yes, nearby physical therapy centers like Banner Physical Therapy - Mesa and Select Physical Therapy can assist if you are recovering from injuries.
How can nearby businesses like LibertyX Bitcoin ATM or UPS Access Point location help customers of AutoZone?
LibertyX Bitcoin ATM provides convenient currency exchange services, and the UPS Access Point location nearby offers shipping and courier services, which could be useful when managing deliveries or payments related to your auto parts needs.